Incept

11/10/2023

Blood donations are in critical need - one of the ways the US is severely hurting is due to high school blood drives still not returning to pre-covid number.

Have you donated blood recently?

After declaring a national blood shortage and announcing that the United States’ blood supply has fallen to “critically low levels,” the American Red Cross is urging high schools to bring back blood drives.

04/01/2022

For Immediate Release: Incept Launches Revolutionary New Product

April 1, 2022
Canton, Ohio

After years of research, investment, and sleepless nights, Incept is elated to release its newest and most innovative customer experience product to date…the Instein Plus 3000.

Originally intended as a simple upgrade to the contact center headset, Incept recruited the most innovative minds in biological physiology and is disrupting the cranial-wearables industry.

Proudly honored with several patents (and several more pending) the Instein Plus 3000 is likely to change your life, or at least one of someone you know.

Incept’s CEO, Sam Falletta, shared “I’m so proud of the team’s efforts in developing a completely revolutionary product. When we said we would work 24/7 for three years if that’s what it would take to be successful, I didn’t think that was really what would happen. While I’m floored with the results, I am a little confused as to why everyone is wearing masks and using hand sanitizer all the time. Did I miss something?”

Incept’s President, Darren Hudach , added “Steve Jobs who?”

If you or your contact center are looking to see the future, play virtual reality games or lose weight. This is the product for you.

Pre-orders are being accepted for 24 hours only.
https://hubs.li/Q017b2c20

02/19/2022

What a fun evening with great company! Congratulations to all of tonight's AAF-Akron ADDY winners 🤩

02/14/2022

Don't be a heartbreaker this Valentine's Day, give your customers the experience they deserve!

02/10/2022

This drives us to the question, if you're up against another company, will your prevail?

02/08/2022

Meet our VP of Operations Dave Walter! Dave encompasses the true meaning of Incept - Relationships Matter - as he works to build a relationship with every person he speaks with. We're glad he left the exotic pets to help lead our fun bunch!

01/27/2022

It's important to be there for your customers when they need you. It's even more important to show them that you care for their wants and needs. This is why adding that additional human touchpoint is so essential to your strategy. Humans help you build important relationships with your customers - don't leave your customers wishing they had more!

Relationships matter. Creating exceptional relationships with customers is critical. The building blocks of those relationships are conversations. The quality of every relationship is largely determined by adding the strength or weakness of every individual conversation together. The people who ha

01/25/2022

Meet our fun-loving, mother of 4, and Director Of Client Results Heidi Connors! Heidi's rewarding work SAVES LIVES!

01/21/2022

What are you doing to go above and beyond for your customers?

01/19/2022

At Incept, relationships matter. We care about our clients and their needs - take it from one of our clients!

01/11/2022

Meet our Director of Marketing and Customer Relationships and surf star, Shaun Schweitzer! Shaun embodies one of Incept's key beliefs: Relationships Matter - he really takes the time to get to know those he works with, both internally and with clients!

01/06/2022

We're so proud of our hard-working team and all of their accomplishments in 2021! What they say is true - happy employees lead to happy customers! Thank you to our CEO, Sam Falletta, and the leadership team for continually valuing their team and reminding everyone that they matter! Let's continue to grow into the best versions of ourselves, together!

It is because of our commitment to our employees that we have subsequently experienced so much success this past year. Incept has added over 300 jobs to the local economy in the last 5 years while almost doubling revenue. Please, join us in celebration of a fantastic year while we recount the incred