07/21/2026
In 2012, researchers put people in a plain white coat and gave them an attention test. Then they dressed a different group in the exact same coat, but told them it was a doctor's coat.
Same coat. Different result. The group told they were wearing a doctor's coat made fewer errors and paid closer attention. Adam and Galinsky called it enclothed cognition (Journal of Experimental Social Psychology, 2012): what you wear changes how you think, but only if it carries real symbolic meaning to you. It is not the fabric. It is what the fabric represents.
That is why a crew in gear that actually fits, and actually represents something, performs differently than a crew in a stiff shirt they were handed on day one and never think about again. This is not about looking nice for the customer. It is about how your own team performs once they put it on.
What does your crew's gear say about the standard you hold them to? Tell me below.