Office of Experience

Office of Experience Full-service digital agency for the modern marketing age. Founded in 2014. Sign up for our monthly newsletter at: https://officeofexperience.com/

The Office of Experience (OX) is a design and digital innovation agency that helps companies excel at every point of interface with their customers.

We’re excited to welcome Harsh Patel to the OX team as our newest Business Analyst! Harsh comes to us with a background ...
06/03/2026

We’re excited to welcome Harsh Patel to the OX team as our newest Business Analyst!

Harsh comes to us with a background in digital products, where he’s spent his career in client-facing roles bridging business strategy and technical ex*****on. At OX, he’ll be digging into our clients’ business needs and helping translate them into buildable solutions.

Welcome, Harsh! We’re glad to have you.

We’re hiring a Group Creative Director. If you’re the kind of creative leader who sets the bar rather than chases it; wh...
05/28/2026

We’re hiring a Group Creative Director.

If you’re the kind of creative leader who sets the bar rather than chases it; who can move between brand strategy, design systems, and client presentations without losing altitude, we’d like to talk.

What you need: 10+ years of experience; a diverse portfolio; strong leadership skills.

Apply at officeofexperience.com/careers

Your style guide isn’t failing because the rules are wrong. It’s failing because no one shares the belief behind them. B...
05/08/2026

Your style guide isn’t failing because the rules are wrong. It’s failing because no one shares the belief behind them.

Brand archetypes can fix that. New on the OX blog—link in bio.

The OX team is heading to B2B Online Chicago. Find us at Booth 210, May 4-6. We’ll have giveaway prizes and good convers...
04/16/2026

The OX team is heading to B2B Online Chicago.

Find us at Booth 210, May 4-6. We’ll have giveaway prizes and good conversations on B2B e-commerce and what it takes to build experiences that convert.

Will you be there? Let us know in the comments.

70% of B2B carts never make it to checkout. And it’s usually not because of the product, but the process. We broke down ...
04/09/2026

70% of B2B carts never make it to checkout.

And it’s usually not because of the product, but the process.

We broke down the 7 friction points killing B2B conversions. Swipe through to see if any hit home.

Your website has two distinct audiences now—and one of them isn’t human. AI agents are researching, filtering, and build...
04/08/2026

Your website has two distinct audiences now—and one of them isn’t human.

AI agents are researching, filtering, and building shortlists before a buyer ever lands on your site. If your content isn’t structured for them to read, you’re not part of the conversation.

And when that human does show up, they’re not browsing; they’re confirming. Your site needs to be ready for both moments.

We broke down what that looks like in practice at the link in bio.

Behind the Build: Scaling a Brand Identity We sat down with Z to talk about his work on a digital identity overhaul for ...
03/26/2026

Behind the Build: Scaling a Brand Identity

We sat down with Z to talk about his work on a digital identity overhaul for a global leader in AI data infrastructure.

Swipe for a look at what we’re building 👉

The new B2B buying journey may skip your website entirely. Prospects are using AI platforms to research products, compar...
03/03/2026

The new B2B buying journey may skip your website entirely.

Prospects are using AI platforms to research products, compare solutions, and get recommendations—without ever clicking a link.

So how do you get your brand to show up?

We break down the technical and content strategies that get your brand cited. Read the full article at the link in our bio.

Can you answer these 5 questions about your marketing? 1. Where did revenue come from? 2. Is your CAC sustainable? 3. Wh...
01/28/2026

Can you answer these 5 questions about your marketing?

1. Where did revenue come from?
2. Is your CAC sustainable?
3. Which investments worked?
4. Are teams aligned?
5. Are you targeting the right ICP?

If you can’t answer all 5, your strategy needs sharper focus. We published a strategic audit framework that helps B2B marketing leaders assess attribution accuracy, unit economics, marketing ROI, sales alignment, and ICP targeting effectiveness.

Link in bio to read the full framework 👆

Your e-commerce platform should accelerate growth, not prevent it. But how do you know when you need to replatform vs. o...
12/29/2025

Your e-commerce platform should accelerate growth, not prevent it.

But how do you know when you need to replatform vs. optimizing what you have?

We break down the key signals in our newest blog. Head to the link in our bio to read the article.

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125 S Wacker Drive, STE 3000
Chicago, IL
60606

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