06/19/2026
What if your buyers don't actually want to talk to sales?
According to a Gartner report, 61% of B2B buyers prefer a sales experience without direct sales rep interaction, relying instead on AI and self-guided research.
The reality is that buyers want to arrive informed, confident, and nearly ready to decide before engaging with a vendor.
In this clip from The Omniscient Buyer Show, Andy and Tony explore what this shift means for sales and marketing teams—and why the traditional buying journey may already be outdated.