12/28/2023
Divi Home Page Content Missing
This is not an all-inclusive list, but we're doing our best to find commonalities to the problem.
We've been working on this issue since around October/November 2022. The last round of WordPress updates (9/6/2023) has exacerbated this problem across our networks, and we've seen a three times increase in the number of sites with the problem.
A couple of things about timing:
* This is happening with two different companies who have only met yesterday. The only thing we have 100% in common is we both use Pressable for hosting.
* Could you check your support notes from July 11 - Pressable and I talked about this issue?
* This started back in November of last year.
* Tried everything, including stripped-down sights all the way to just the WooCommerce core, and the problem is still there
* Sometimes, we will find a plug-in that may influence what's going on, and we can remove it from one site, but removing it from another doesn't solve anything for that site.
* Sometimes, we can find a different plug-in that may remove the issue for a month or two, and then out of the blue. It pops right back up, and that removed plug-in can be replaced without.
* In most cases, one client's employee will have the issue while another employee will not, even in the same building.
* Clients with the affected sites that have remote users, i.e. one in Denver and one in Lake Tahoe, will see the issue at different times and sometimes at the same time. The issue can show at different times while they both are working on it at the same time; there are times when Denver will see it and Tahoe won’t, and then there are times when Tahoe will see in Denver as well.
* I still believe it has something to do with _et_pb_old_content. It is where Divi is getting the Lorem ipsum, I just don’t know why.
Common dominators:
* Sites with Woocommerce & Divi.
* For the Home Page. If we duplicate the page, it's fine. We get the issue back if we replace the home page with the fine duplicated page.
* It's not browser-specific, security, or a browser-local caching problem.
* It's most of the time, but not all the time.
* It's not a specific plugin conflict (that I can tell, testing with several clones) and stripping down to bare bones.
* Sometimes it goes away for days or weeks and then returns.
* It's usually present on one computer in an office, but not all.
* The issue is site cloneable.
* All plugins, themes, WordPress, and PHP are up to date, but it did start when WP v6.x came out.
* One person can experience the issue and back out, and another may not have the issue when they try to edit.
* Sites hosted on a specific, very large, premium hosting company.
* Only the home page, except in one case in blogs, seems to be affected.
* We don’t believe it’s user-driven - we have tested many different ways, and the conclusion is it doesn't seem to be user-specific.
* It's not device/computer specific, either.
* Well, it's site-specific. It is not a specific user on a site that causes it
Just to be clear: None of the sites w/o WooCommerce are experiencing the issue.
Video: https://youtu.be/3o7vcm1ARRs
If you need a workaround, take a look at this video it seems to be helping our clients.https://www.youtube.com/watch?v=1KkmlzFejHI
This is not an all-inclusive list, but we're doing our best to find commonalities to the problem. We've been working on this issue since around October/Novem...
