11/22/2024
Ok, I can't keep silent anymore. I hate being the negative person all the time, but the stuff I see in my industry is outrageous. I would really love to be positive and upbeat because digital marketing is really great and some form of it is a good strategy for any business, but these are the horror stories I hear all the time from business owners and it just makes me sick to my stomach.
If your company or someone you know is working with RevLocal for digital marketing, plan your exit as soon as you can. I'm tired of hearing about the absolute THEFT of "digital marketing services" they provide. It literally angers me (if you can't tell by this post).
1. In the screenshot, these are the metrics for 2 companies that recently reached out to me that have been with RevLocal for 12 and 14 months. Do you see how many total keywords they are ranking for and how much traffic they are getting? I don't think I need to say more than that is an utter DISASTER.
Their "SEO packages" are literally just a Yext subscription which they pay $150 per location one time and charge you hundreds monthly for. And they do nothing else. Zero. I know because I previousl was going to work with an ex-employee who told me that's exactly what they do, nothing else.
But business owners have the idea that you they "doing SEO for them" and are expecting to get leads to their business with what they're paying...
If these are the results after someone pays you for $6,000 worth of SEO work, then you are completely incompetent at SEO.
I could only image the outrage if this was an plumbing contractor, they said they would remodel your entire bathroom but instead all they did was replace your toilet and charge you $6k for it. That's the equivalent of what RevLocal is doing for SEO...
A contractor that would do that would be out of business so fast it's not even funny. But because it's "marketing" and kind of abstract, business owners chalk it up as a loss that didn't work.
2. Their websites are all custom coded cookie-cutter junk sites. Sure you could re-upload the site when you leave (they actually give it to you now, they didn't used to), but to do anything with it, you'll have to hire a developer to custom code everything. As an experienced person who's worked on website for 7+ years now, I can't even do anything with it. It's unfunctional ON PURPOSE.
3A. If you run Google Ads, they create everything in THEIR ACCOUNTS, which means all the VALUABLE data coming in from Google Ads they own it, and they will NOT transfer ownership to you so they can "protect our proprietary methods and ensure optimal performance for all our clients." All of the data in your Google ads account is EXTREMELY valuable because it would give you a starting point of data on WHAT'S WORKING, what isn't working, where you've got conversions, etc - and normally, you would just continue to optimize it overtime so they perform better.
Instead, they force you to start from scratch like you never paid them for a service. Which by the way, they are S**T at performing.
One of these companies was paying them $3000/month for ads and they received a maximum of 8 leads 1 month with the other months were 3-6 leads. That's $375-1000 PER LEAD, not even a closed deal. No wonder they want to hide their ads account because they don't want you to see how badly they're ripping you off and pocketing your money.
3B. Like the Ads account, they create the Google Analytics under THEIR accounts and will NOT transfer ownership. Again, all the valuable data coming into your website is GONE.
Like it's one thing if they were doing a good job and overcharging people, ok, I get that. But they prey on small businesses, they say they can do all these big things, they overpromise services then severely underdeliver. These businesses are expecting their lead flow to get better but instead they're just treading water and trying not to go under.
Please, please, please, run the other direction as soon as you hear the name RevLocal, or they were just acquired by Hibu, so you'll probably want to avoid them too. Shameful what these companies do.
And this is one of a hundred stories I have like this. 😓