09/11/2026
What if your greatest marketing strategy wasn't your website...
..but your Character?
In this week's new episode, I sit down with my friend and client, Chris Miller, owner of Thomas Miller Mortuary & Crematory, to talk about something we don't discuss nearly enough in business:
๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ. ๐๐ป๐๐ฒ๐ด๐ฟ๐ถ๐๐. ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ.
Over the years, I've watched Chris quietly build something remarkable...not just a successful funeral home, but a reputation that reaches far beyond its walls.
He didn't earn his community's trust through clever marketing.
He earned it by consistently showing up.
โ
Serving others.
โ
Living his values.
โ
Leading with compassion.
In this conversation, Chris shares the lessons he's learned about leadership, community involvement, serving veterans, building relationships, and why the best marketing doesn't start with a campaign...
It starts with Character.
One of my favorite takeaways: "๐ฃ๐ฒ๐ผ๐ฝ๐น๐ฒ ๐บ๐ฎ๐ ๐ณ๐ผ๐ฟ๐ด๐ฒ๐ ๐๐ต๐ฎ๐ ๐๐ผ๐ ๐๐ฎ๐ถ๐ฑ, ๐ฏ๐๐ ๐๐ต๐ฒ๐'๐น๐น ๐ป๐ฒ๐๐ฒ๐ฟ ๐ณ๐ผ๐ฟ๐ด๐ฒ๐ ๐ต๐ผ๐ ๐๐ผ๐ ๐บ๐ฎ๐ฑ๐ฒ ๐๐ต๐ฒ๐บ ๐ณ๐ฒ๐ฒ๐น."
If you own or work in a funeral home, or any business built on relationships...I think you'll find this conversation inspiring.
In this clip, Chris highlights how forward-thinking care providers build lasting community connection by hosting public grief events, outreach workshops, and community-first initiatives that prove they are far more than just a funeral home. As to truly thrive as a trusted local pillar, your presence has to extend beyond the four walls of your facility. ๐๏ธโจ
๐ง Episode 13 is now streaming on all of your favorite podcast channels and the video is up on YouTube, so check the comments for the link!
๐ฌ I'd love to hear from you...๐ช๐ต๐ผ ๐ต๐ฎ๐ ๐ฑ๐ฒ๐บ๐ผ๐ป๐๐๐ฟ๐ฎ๐๐ฒ๐ฑ ๐๐ต๐ฒ ๐ธ๐ถ๐ป๐ฑ ๐ผ๐ณ ๐ฐ๐ต๐ฎ๐ฟ๐ฎ๐ฐ๐๐ฒ๐ฟ ๐๐ต๐ฎ๐ ๐ต๐ฎ๐ ๐๐ต๐ฎ๐ฝ๐ฒ๐ฑ ๐๐ผ๐๐ฟ ๐น๐ถ๐ณ๐ฒ ๐ผ๐ฟ ๐ฐ๐ฎ๐ฟ๐ฒ๐ฒ๐ฟ? ๐ฃ๐น๐ฒ๐ฎ๐๐ฒ ๐๐ฎ๐ด ๐๐ต๐ฒ๐บ ๐ฏ๐ฒ๐น๐ผ๐ ๐ฎ๐ป๐ฑ ๐น๐ฒ๐ ๐๐ต๐ฒ๐บ ๐ธ๐ป๐ผ๐ ๐๐ต๐ ๐๐ต๐ฒ๐ ๐บ๐ฎ๐๐๐ฒ๐ฟ!!