12/08/2021
Our Company:
Netdirect Distribution is at the forefront of the eCommerce revolution with 50% growth year over year and provides fulfillment and warehousing services to hundreds of Amazon and Online retailers that trust us to care for their inventory and fulfill their orders in a timely and accurate way. Join us and be part of the explosive growth of online sales and distribution!
Job Summary:
We are seeking an optimistic, self-driven, and technically-oriented individual to help process and publish products and assets to multiple e-commerce sites like eBay, Amazon, Etsy, Facebook Marketplace, and more. You will be working directly with the Assistant to the CEO to make sure of the proper management and success of any office-related assignments. You will be an action taker and be part of a warehouse team taking on any necessary tasks on a daily basis in a fast-paced environment while receiving, properly inspecting, and organizing customer returns. You will be working Monday to Friday from 9 am to 5:30 pm.
Essential Functions:
-List any and all products on our e-commerce platforms;
-Heavily works with applications like SellBrite, Google Sheets, Excel, Facebook Marketplace, B-Stock, and more;
-Take care of office-related duties;
-Answer the front desk phone when needed;
-Greet and open the front door to the public when needed;
-Receive, inspect, organize, and properly document customer returns from many fulfillment clients and our own brands;
-Works with Warehouse Management System to confirm accurate quantities with returns;
-Develop a systematic process for all returns. Plan on how to improve the process to make it faster and more cost-effective;
-Make sure there is enough supplies for the warehouse and office;
-Provide support to the warehouse team including production when needed;
-Communicates clearly and frequently any issues with returns, equipment, and personnel so as to assist and make the proper decisions to keep the operation moving forward efficiently;
-Ensure that your work area is clean and organized, take initiative to lead the office to maintain order, and strive for always improving operations;
-Performs other related and assigned duties as necessary.
Qualifications:
-High School Diploma;
-Experience working with computers, tablets, scanners, and label printers;
-Proficient in applications like Google Workspace and related software;
-Knowledge of return operations and procedures.
Experience:
-1 to 2 years of related experience in an office environment;
-1 to 2 years of related experience in a warehouse or distribution environment.
Knowledge, Skills, and Abilities:
-Bilingual (English/Spanish) is highly preferred;
-Computer proficiency and knowledge of Warehouse Management Systems, Excel, Word, Gmail, and related software;
-Great communication skills both verbal and written;
-Works well both independently and in a team atmosphere;
-Problem-solving skills and initiative to look for solutions when challenges arise;
-Ability to deal effectively with a wide range of personalities;
-Detail Oriented;
-Excellent customer service skills;
-Must be willing to learn and follow directions;
-Flexible schedule;
-Always on time.
