The Review Solution

08/02/2023

We promote and foster relationships between honest businesses and consumers.

02/23/2023

What do we know about Apple Business Connect, Apple's answer to the Google Business Profile?

Apple is mainly known for its feature-rich devices and user loyalty. However, the tech company recently (and with very little fanfare)…

03/16/2021

Getting online customer reviews is as easy as sending a text!

02/26/2021

Online reviews are here to stay - it's not a question of whether they're important, but how to make them work to your business's advantage.

7 Reasons Online Reviews Matter March 2, 2020 9:31 am Comments Off on 7 Reasons Online Reviews Matter There is little doubt that the Internet has changed the way we shop. Today, the vast majority of people looking for a product or service turn first to the web. This is in stark contrast to just a fe...

02/17/2021

Have you asked your customers for feedback? You should. According to Bright Local's 2020 Consumer Survey, 72% of those that were asked to write a review went on to do so. Need an easy way to ask for reviews? Visit

The Review Solution is a SaaS application designed to help businesses and organizations manage online customer reviews.

07/29/2020

Seeing stars: Only 53% of people would consider using a business with less than 4 stars. What's your business's average review rating? https://www.brightlocal.com/?p=19694

04/23/2019

Making a purchase on Amazon based solely on that product's 5-star reviews? Not so fast! https://thehustle.co/amazon-fake-reviews

I spent two weeks in the underbelly of Amazon's fake review economy — and emerged questioning our collective trust in the stars.

09/06/2018

SEC is looking for solution to better monitor social media posts that can influence financial markets. What do you think?

The commission is looking for an off-the-shelf tool to flag important social media posts on public sites across the web.

05/31/2018

Do you think businesses should be able to sue consumers based on negative reviews they've left?

Yelp reviewers, beware. A Manhattan woman who gave one-star reviews on Yelp and ZocDoc to a Kips Bay gynecologist has spent nearly $20,000 defending herself against a defamation suit filed by the p…