07/03/2018
WHO IS YOUR PERFECT CUSTOMER?
“Who Is Your Avatar?”
One of your major items that you will need to know and understand is “Who is Your Customer?” or avatar.
What are their hopes and dreams, their concerns? What keeps them up at night? What are their hobbies, their lifestyle? Not knowing who your customer avatar is can cause you to waste money on marketing to the wrong audience.
For example, you probably wouldn’t want to market baseball equipment to a group of sewing enthusiasts, nor would you want to send sewing ads to baseball fans.
Answer these 10 questions to help create your avatar for your perfect customer.
I am using a person who is retiring and has little or no savings to retire with as my avatar as an example when answering these questions.
1. Q) What are they worried about?
A ) They are worried about not being able to retire
comfortably or at all because of insufficient savings
2. Q) What keeps them up at night?
A ) Worrying about having to downgrade their lifestyle or
having to work the rest of their life, or both.
3. Q) What do they spend their free time doing?
A ) Playing golf, fishing, playing with their grandkids or
sitting around their house being bored.
4. Q) Do they have kids they care for?
A ) No
5. Q) What is their true desire?
A ) Continuing their current lifestyle and keeping up with
their friends.
6. Q) What are they afraid of?
A ) Running out of money in retirement
7. Q) What are they looking for?
A ) They aren’t sure. Looking for a miracle.
8. Q) How long have they been feeling like this?
A ) Depends. If they are in their early to mid-50’s, then they
are just starting to be aware of this concern. 56 to 65, t
they are fully aware that there is a problem and looking
for an “out”. Greater than 65, almost panic.
9. Q) Do they have a support system?
A ) Their kids maybe, but some if not most do not want to
burden their family.
10. Q) Who can they ask for help? Are they?
A ) Friends, financial analysts. No.
When you have your avatar created make sure you take this information and put it inside all of your marketing content, so you are attracting the perfect buyer for your product or service!