05/26/2021
COPY COPY is a high volume, FAST PACED, CUSTOMER SERVICE oriented business. Successful performance includes, but is not limited to the following duties: 1. Waiting on customers in a friendly, courteous and efficient manner. This includes taking orders accurately, as well as making appropriate suggestions regarding how a job can best be done - including paper type, binding, design suggestions, computer layout, etc. It also includes watching self service customers and offering assistance as necessary. Greeting customers promptly upon entering the store - functioning efficiently during frequent busy times. 2. Retrieval and production of orders from email. 3. Performing tasks as quickly and efficiently as possible and doing more than one at a time. 4. Being familiar with all equipment in the store. This not only includes accurate and efficient operation of machines, but problem solving as well. 5. Keeping the production machinery running with a minimum of waste. 6. Completion of all overnight orders before leaving when responsible for closing. (This means being here past Closing, if needed). 7. Accurately pricing jobs. 8. Accurately and efficiently operating the point of sale system. 9. Handling telephone calls: * Promptly and courteously answering; * Accurately giving price quotes; * Accurately describing our services; * Accurately recording messages and promptly acting regarding any calls requiring follow-up. 10. Keeping machines clean and operational. 11. Keeping counters stocked with supplies and keeping store clean and organized. 12. If necessary, picking up or delivering orders, dropping off the bank deposit and getting change. 13. Basic knowledge of computers to create resumes, flyers, business cards etc. Ability to answer self service customer’s questions. (Will train if necessary)
Must be able to be flexible with hours. Days, Nights and Saturdays (possible rotation) required as well.
In-person applications are required to be considered for the position!
