04/14/2025
Sharpening Crisis Communication Skills
PR Associate Amy Holcombe recently attended a professional development workshop at Western Carolina University focused on crisis communication. The session brought together regional public information officers and communicators to explore strategies, share best practices and participate in hands-on mock press conferences.
The Formation team knows that in today’s fast-paced media landscape, a crisis can unfold at any moment. Our team provides strategic support to help clients respond confidently by quickly evaluating situations, crafting clear messaging and minimizing negative media attention. Whether preparing in advance or navigating a real-time issue, we bring calm, clarity and proven communication tools to every situation.
📸 Swipe to see moments from the workshop and Amy in action with other workshop participants as they prepare for a mock press briefing. She was joined by fellow communications professionals Wendy Smith, Director of Strategic Communications at Carolina Village; Madyson Hayes, Public Communication Specialist at Western Carolina University; and Ben Rickert, Director of Marketing and Communications at Blue Ridge Community College.