05/29/2026
đ¨ Website Launch: Transforming ClayUtility.org Infrastructure Through Modern Government Website Design in Florida đď¸â¨
How do you take a legacy public utility platform with over 150 pages of scattered information and turn it into a streamlined, citizen-first digital experience?
We recently overhauled a municipal utility digital presence, transforming an outdated cost-center into a modern benchmark for public sector excellence. By focusing on intentional government website design, we tackled heavy operational bottlenecks to build trust and authority.
đ˘ The Strategic Solutions & Outcomes:
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Modernized Branding: Rebuilt the visual identity completely around defined utility line colors, commanding immediate visual authority and public trust. đ¨
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Organized User Interface: Engineered a logical, intuitive navigation system that cleanly maps out over 150 pages of complex data, allowing citizens to find answers in just 1â2 clicks. đ
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AI Support System: Deployed a closed-loop, AI-powered support center designed to handle immediate self-service queries, drastically reducing operational phone call queues. đ¤đŹ
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Modernized News Center: Re-imagined the civic communications hub to enable proactive, community-wide transparency and better local alignment. đ°
â The Takeaway: Great public sector design is emotional before it is transactional. By prioritizing operational simplicity and autonomous user paths, we successfully eliminated community friction.
đ Read the full breakdown of our design process and structural strategy here: https://savvypartner.com/portfolio/clay-county-utility-government-website-design/