05/29/2026
Stop scrolling for a second and think: How many of your customers actually come back to buy from you again? 🤔
For many small businesses, the average repeat customer rate is only 30%. That means 70% of people who try your product or service might never return. But here’s the thing—it’s NOT because you’re doing anything wrong. Your business just likely doesn’t have the right systems in place to keep customers engaged and coming back.
Imagine what just a 5% increase in repeat buyers could mean… A revenue boost between 25% and 95%! That’s huge for any business.
The best news? You don’t need complicated or expensive tools. Just a few simple marketing systems that capture customer info, nurture authentic connections, and even show up in AI-driven search results can do the trick.
I’m Mandie Kramer, founder of Trailforge Marketing, and I’ve spent years helping small businesses put these kinds of systems in place. Why? Because I love seeing local shops thrive instead of closing.
If you want more customers who become regulars—and feel supported along the way—start by thinking about how you’re nurturing those first-time buyers. It can completely change your business.
What’s been your biggest challenge when it comes to keeping customers coming back?
Regulars on Repeat Free Training: https://www.trailforgemarketing.com/regulars-on-repeat
Book a Discovery Call: https://tidycal.com/mandiekramer/discovery