06/16/2026
NOW HIRING
Client Success & Administrative Coordinator
Total Promotion Company
2450 Chandler Ave., Suite 20
Las Vegas, NV 89120
**Full-Time | MondayโFriday**
**Pay: $15.00โ$18.00 per hour, depending on experience**
About Us
Total Promotion Company is an award-winning promotional products and apparel decoration company serving businesses, schools, nonprofits, and organizations throughout Southern Nevada. We specialize in embroidery, screen printing, DTF transfers, laser engraving, branded merchandise, and online company stores.
We are looking for a friendly, organized, and proactive professional to join our team as our Client Success & Administrative Coordinator. This role is ideal for someone who enjoys building relationships, staying organized, solving problems, and helping a growing business deliver an exceptional customer experience.
# # # What You'll Do
# # # # Client Success
* Welcome and assist walk-in customers with professionalism and enthusiasm.
* Answer incoming phone calls and respond to customer inquiries via email and text.
* Coordinate customer pickups and deliveries.
* Ensure every client interaction reflects our commitment to outstanding service.
* Help maintain positive relationships with existing clients.
# # # # Administrative Support
* Manage daily office operations and administrative tasks.
* Maintain organized customer records and documentation.
* Assist leadership with scheduling, reporting, and special projects.
* Order and maintain office supplies.
* Support production workflow by preparing paperwork and organizing job information.
# # # # Financial & CRM Responsibilities
* Create invoices and record payments using QuickBooks.
* Assist with accounts receivable follow-up and basic bookkeeping tasks.
* Maintain and update customer records within GoHighLevel.
* Support lead tracking and pipeline management.
* Help execute automated customer communications and campaigns.
# # # # Marketing Support
* Assist with creating and scheduling social media content.
* Capture photos and videos of completed projects for marketing use.
* Help coordinate email and SMS marketing campaigns.
* Monitor social media engagement and customer messages.
* Contribute ideas for promotions, community outreach, and brand awareness initiatives.
# # # Qualifications
# # # # Required
* Outstanding communication and customer service skills.
* Strong organizational and multitasking abilities.
* Professional appearance and positive attitude.
* Dependable, detail-oriented, and self-motivated.
* Comfortable learning and using technology.
* Proficiency with Microsoft Office and/or Google Workspace.
# # # # Preferred
* Experience with QuickBooks.
* Experience with GoHighLevel or similar CRM platforms.
* Experience managing social media accounts for a business.
* Familiarity with Canva or Adobe Creative Suite.
* Experience in promotional products, printing, apparel decoration, or related industries.
# # # Why Join Total Promotion Company?
* Be part of a growing, locally owned business that makes an impact throughout Southern Nevada.
* Work in a collaborative and supportive environment.
* Gain experience across operations, customer service, marketing, and business management.
* Opportunities for professional growth and advancement.
* Employee discounts on company products and services.
If you're passionate about helping people, love staying organized, and want to contribute to a team that values creativity, service, and excellence, we'd love to hear from you.
Please submit your resume along with a brief note telling us why you'd be a great fit for Total Promotion Company.
