KUKUI

06/19/2026

Everyone's talking about AI visibility.

Most shop owners think it's all about optimizing their website, Google Business Profile, and reviews.

Those things matter. But they're only part of the story.

The signals AI trusts most often come from places you don't control: Reddit recommendations, Facebook group discussions, Yelp reviews, Nextdoor conversations, and enthusiast forums.

Why? Because they're real. Unscripted. Hard to fake.

In our latest blog, KUKUI CTO Heather Myers explains why these "uncontrolled" signals are becoming one of the most important factors in how AI decides which shops to recommend—and what you can do to strengthen them.

If you're wondering how AI sees your reputation online, this is a must-read.

📖 Read the full article: https://hubs.li/Q04m1GXr0

AI visibility isn’t just your website or Google profile. Unscripted mentions on Reddit, Yelp, forums, and social groups build the trust AI values most today.

06/18/2026

Exciting New Features have arrived for KUKUI My Rewards!

We're giving auto repair shops even more powerful tools to build customer loyalty, drive repeat business, and seamlessly manage rewards and referral programs.

Here’s what’s new:
✅ Automated Customer Referral Bonus: Instantly reward your customers for sending new business your way.
✅ Reward Point Migration: Effortlessly shift points over from legacy systems with zero downtime.
✅ Bulk Point Loading: Add or adjust points across multiple customer accounts simultaneously.
✅ Customized Points for Job Types: Fine-tune your incentives by tailoring point rewards to specific service types (like brakes, oil changes, or tires!).

Ready to accelerate your shop's retention strategy?
👉 Visit www.kukui.com to learn more!

06/17/2026

What separates the fastest-growing multi-location auto repair businesses from everyone else?

According to five years of KUKUI data, it isn't simply opening more locations.

The highest-performing MSOs are building systems that help them:

✅ Measure marketing ROI
✅ Improve customer retention
✅ Automate customer communication
✅ Track revenue attribution
✅ Scale operations consistently across every location

The results speak for themselves:

📈 85% revenue growth among KUKUI MSO clients
📈 270% growth in marketing-attributed revenue
📈 8x growth in text-attributed revenue

If you're managing multiple locations—or planning to expand—this new report reveals the strategies top-performing operators are using to drive measurable growth.

Read the full blog: https://hubs.li/Q04lyLbV0

KUKUI provides marketing solutions for auto repair shops: branded websites, CRM, digital ad management, AI review management, analytics, text marketing, retention marketing, direct mail, DVI, and online appointment scheduling.

06/16/2026

🤝 Great customer relationships are built one interaction at a time.

KUKUI helps repair shops stay connected through smarter communication and long-term engagement tools.

06/16/2026

Nothing says summer like grilling and family fun! To celebrate the season, KUKUI is giving you the chance to level up your backyard BBQ game.

Book a demo with us before 06/26 and you’ll automatically be entered to win your choice of:
🥩 A Traeger Pro Series 22 pellet grill
🍳 A Blackstone 28” Griddle

Ready to turn up the heat on your business and your summer?

👉 Click the link to schedule your demo today!

https://www.kukui.com/demo

06/14/2026

It's a bit lengthy, but that's because we have so many exciting things to share! From the latest AI advancements to the Social Media Toolkit and the My Rewards loyalty and referral program, KUKUI offers a wide range of fantastic products designed to help your business thrive.

06/13/2026

🚀 Innovation never stops, and neither do we.

For 15 years, KUKUI has continued evolving to help repair shops stay competitive in a changing industry.

06/11/2026

🚨 Shop Owners: Google Quietly Changed the Rules on Reviews

If your shop's review process filters unhappy customers away from Google, you could be violating Google's updated review policy without even realizing it.

In April 2026, Google began actively enforcing rules against:
❌ Review gating
❌ Review kiosks and in-shop review requests
❌ Staff review quotas
❌ Asking customers to leave specific types of reviews

The consequences can include removed reviews, reduced visibility, and even Google Business Profile suspensions.

Many reputation management tools still use practices that may no longer comply with Google's rules. Now is the time to review your process before Google does it for you.
Read Lori Metzler's breakdown of what changed, what's at risk, and what every shop owner should do next.

👉 Read the full blog: https://hubs.li/Q04l70tN0

Google's 2026 review policy crackdown targets review gating, kiosks, and filtered feedback. Learn how to stay compliant and build trust.

06/10/2026

📞 Every customer call tells a story.

KUKUI’s AI Call Insights helps shops better understand conversations by identifying patterns, missed opportunities, and coaching insights from recorded calls.

Smarter conversations lead to stronger customer experiences.

06/07/2026

💬 Responding to reviews takes time, but it still matters.

KUKUI’s AI Review Responder helps shops create personalized responses in just a few clicks while maintaining their unique voice.

More engagement. Less busywork.