Start & Don’t Quit LLC

10/12/2026

Sometimes you have to get out of your own way

10/12/2026

A translation guide for anyone running a home service business 😂

What they say → What they mean:

"I'll get to marketing later." → It's been 18 months.

"I don't need a website. I get referrals." → From those 3 jobs last quarter.

"I just answer the phone myself." → While I'm under a crawl space with no signal. 😅

"A CRM? I keep everything in my truck." → It's a napkin. The napkin is lost.

"I checked my Google reviews." → Once. In 2022.

"I'll start posting on social media next week." → Next

10/11/2026

Here's a sales statistic that should permanently change how you think about lead follow-up:

📊 2% of sales happen on the 1st contact
📊 3% happen on the 2nd contact
📊 5% happen on the 3rd contact
📊 10% happen on the 4th contact
📊 80% happen between the 5th and 12th contact

And here's what makes this painful:

📊 48% of businesses never follow up after the first contact
📊 25% follow up twice and stop
📊 Only 10% make more than 3 follow-up attempts

Most home service businesses send ONE foll

10/10/2026

10/10/2026

Some of the places we go in these trucks

10/10/2026

Let me show you the difference between manual and automated review collection:

📋 MANUAL (Most businesses):
→ Finish the job
→ Maybe remember to ask for a review
→ Customer says "Sure!" then life gets busy
→ Two weeks later: still no review
→ You forget to follow up
→ Review never happens
Result: 1–2 reviews a month, if you're lucky

⚡ AUTOMATED (Start & Don't Quit LLC clients):
→ Job marked complete in your system
→ 30 minutes later: personalized text fires automatically
→ "Thanks for choosing

10/09/2026

Sometimes talking things through with other people helps. That’s part of why I started The Brainstorming Group—a place to share ideas, encourage each other, and figure out our next steps in life and business. If that sounds like something you’d enjoy, you’re welcome to join us. I’ll leave the link here. 🤝🏾 https://dlf1a5logt2gxzjjgdza.app.clientclub.net/communities/groups/the-brainstorming-group/home?invite=6abd3070ec98572e602de20c

10/09/2026

You did great work. The customer was thrilled. You KNOW they were happy.

And yet... no review.

Most business owners assume it's because the customer didn't want to. Or they forgot.

The real reason? Nobody made it easy enough.

Here's the psychology: a happy customer genuinely WANTS to help you. But they have to:
🔍 Find your Google Business Profile
📝 Figure out how to leave a review
⌨️ Actually write something meaningful
📤 Submit it

That's 4 friction points. And life gets in the way of all

10/08/2026

My Old AI Clone Interviews My New One
I had questions… so I interviewed myself 😂

My old AI clone sits down with my new AI clone. Two versions of me, one conversation—and neither one needed a studio appointment!

The interview is AI-generated, but the person behind the story is real: a truck driver exploring new ways to create, tell stories, and build something beyond the road.

What would you ask your own AI clone? 👇

10/08/2026

Follow this homeowner for a moment.

Their AC just died. It's 85 degrees in the house. Kids are hot. They grab their phone and search "HVAC repair near me."

Three businesses show up.

Business A: 4.8 stars, 94 reviews, clean mobile website, "Book Now" button, last review posted last week.

Business B: 4.1 stars, 22 reviews, website looks old, no booking option, last review 8 months ago.

Business C: 3.9 stars, 7 reviews. Google profile barely filled out. Phone number only.

You're Business C.