03/24/2026
If you have a nonprofit website, open the “Donation” page and count the required fields. That number will either help you raise more money or drive some donors away.
Remember that most people donate on their phones, and phones aren't the most user-friendly. So, every extra required field is another chance people won’t complete their donation.
If you have 7 or more fields (not including payment fields), that’s a red flag.
Fields to keep:
Donation amount
First name
Last name
Email
Payment info (and ZIP if your processor needs it)
Optional fields:
Title (Mr./Mrs./Ms./Dr.)
Pronouns
Date of birth or age range
Mailing address (unless you plan to send them mail)
Spouse or partner name
Employer or occupation
In short, if a field doesn’t help you process the payment, send a receipt, or meet legal requirements, you might not need it.
P.S. We specialize in nonprofit marketing. If you'd like a second set of eyes on your website’s messaging and structure, let’s talk: hookpr.com/schedule