07/06/2022
๐๐๐๐ ๐
๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐
๐๐, ๐๐๐๐๐๐๐ ๐
๐๐๐๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐!
Most coaches and service-based businesses spend so much time and money to make their funnels and feeds pretty, branded and scroll-stopping.
๐ ๐ด๐ถ๐ค๐ค๐ฆ๐ด๐ด๐ง๐ถ๐ญ ๐ฃ๐ณ๐ข๐ฏ๐ฅ ๐ช๐ด ๐ฎ๐ฐ๐ณ๐ฆ ๐ต๐ฉ๐ข๐ฏ ๐ซ๐ถ๐ด๐ต ๐ข ๐ค๐ฐ๐ฎ๐ฃ๐ช๐ฏ๐ข๐ต๐ช๐ฐ๐ฏ ๐ฐ๐ง ๐ค๐ฐ๐ญ๐ฐ๐ณ๐ด ๐ข๐ฏ๐ฅ ๐ญ๐ฐ๐จ๐ฐ๐ด. ๐๐ต'๐ด ๐ข๐ญ๐ญ ๐ข๐ฃ๐ฐ๐ถ๐ต ๐บ๐ฐ๐ถ๐ณ ๐ค๐ถ๐ด๐ต๐ฐ๐ฎ๐ฆ๐ณ ๐ฆ๐น๐ฑ๐ฆ๐ณ๐ช๐ฆ๐ฏ๐ค๐ฆ, ๐บ๐ฐ๐ถ๐ณ ๐ณ๐ฆ๐ฑ๐ถ๐ต๐ข๐ต๐ช๐ฐ๐ฏ ๐ข๐ฏ๐ฅ ๐ต๐ฉ๐ฆ ๐ช๐ฎ๐ฑ๐ณ๐ฆ๐ด๐ด๐ช๐ฐ๐ฏ ๐บ๐ฐ๐ถ ๐ฎ๐ข๐ฌ๐ฆ ๐ฐ๐ฏ ๐ค๐ถ๐ด๐ต๐ฐ๐ฎ๐ฆ๐ณ๐ด ๐ธ๐ฉ๐ฆ๐ฏ ๐ต๐ฉ๐ฆ๐บ ๐ต๐ฉ๐ช๐ฏ๐ฌ ๐ฐ๐ง ๐บ๐ฐ๐ถ๐ณ ๐ฃ๐ณ๐ข๐ฏ๐ฅ.
In fact, according to Forbes, 74% of customers will pay more for a better experience alone.
So, if you are not giving much attention to your customer experience, you are literally missing a lot.
How?
89% of customers who switch to a competitor do it because of poor customer experience.
So, ensuring your customer experience lives up to your brand promise is critical to your success!
Think about this...
We don't just buy products from a company, we buy them because they give a unique experience that no other brand can match.
So, how do you improve customer experience?
Well, thereโs a lot of ways, but let me share at least three of the most important ones that I do for my clientsโฆ
#๐ญ. ๐๐ฒ๐ณ๐ถ๐ป๐ฒ ๐๐ผ๐๐ฟ ๐ฏ๐ฟ๐ฎ๐ป๐ฑ ๐๐๐ผ๐ฟ๐
Successful brands tell their story to uniquely position themselves and build emotional connections with their customers. Neuroscience proves the power of storytelling - it releases oxytocin, the feel-good chemical that promotes connection and empathy.
#๐ฎ. ๐๐ฎ๐๐ฒ ๐ฎ ๐ฐ๐น๐ฒ๐ฎ๐ฟ ๐๐ฎ๐น๐น-๐ง๐ผ-๐๐ฐ๐๐ถ๐ผ๐ป
A call to action makes it clear to potential customers which action to take next and helps remove friction in moving the user down the sales funnel. Having a clear call-to-action in your funnel and content gives you the chance to motivate your audience to take real steps toward becoming a customer or client.
#๐ฏ ๐จ๐๐ฒ ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ท๐ผ๐๐ฟ๐ป๐ฒ๐ ๐บ๐ฎ๐ฝ๐ฝ๐ถ๐ป๐ด
Customer journey mapping visually illustrates customersโ processes, needs, and perceptions throughout their interaction and relationship with your brand. Doing this, youโll get a better understanding of your customer experience and where there are issues and take the opportunity to improve.
Now, it may not be that muchโฆ
But doing those three things I said above could significantly increase your conversion by 5 to 10 times..
Just like ๐๐ฟ๐ถ๐ฎ๐ป ๐ง๐ฟ๐ฎ๐ฐ๐ who was able to convert 11.8% of visitors just by implementing these three.
Now, if this is something that youโd want for your funnels and contentโฆ
You can either follow the tips I shared aboveโฆ
Or even better, click on the link below to book a call and let me do it for you.๐
https://bit.ly/HyoosStrategySession
