05/07/2026
American Printing House (APH) is the world’s largest nonprofit organization creating accessible learning for people who are blind and low-vision. The Dot Experience is the public facing, immersive exhibition space of APH, designed to be the most inclusive museum in the world. Our work on The Dot Experience website pushed us beyond assumptions about accessibility and into lived experience. We observed how people with different needs and technology navigate digital spaces, redefined our benchmark of accessibility, and saw firsthand where websites, especially big national brands, create unnecessary barriers. That experience shaped how we thought about structure, code, content flow, design, and usability from the start. Read the full case study on our website.
