10/07/2026
A hospital runs an ad to attract new patients. Someone scrolling Instagram in that hospital’s waiting room gives it a like.
The platform counts engagement. But did the ad reach a new patient?
That’s the risk of letting each platform define your audience. Optimization can favor people who are easiest to engage, including those who already know you.
A better approach starts before the ad reaches any platform: define who you want to reach, then carry that audience strategy across your marketing channels.
Read more on the blog:
Platforms lose part of every audience and drift toward people who already know you. Here's why the audience definition should belong to the marketer.