05/28/2026
AI should fuel your thinking, not replace it.
As our Strategic Brand & Marketing Director, Stephanie Roland, shared in a recent Spotlight Conversation with CEO Jackie Hermes, AI has a valuable role in brand strategy.
But it shouldn’t be the strategy.
Stephanie uses AI in two key places: at the beginning and at the end.
At the beginning, AI helps her move faster through research, find articles, validate hypotheses and shape stronger stakeholder interview or survey questions.
At the end, AI refines the language so the final strategy is clear, polished and easier to use.
The middle is where the real strategic work happens. That’s when human thinking turns inputs into direction by:
→ Connecting insights
→ Identifying patterns
→ Making creative decisions
→ Building a strategy that actually fits the business
AI can help speed up the process. It can help organize the thinking. It can even help make the final message sharper.
But it can’t replace the strategist.
Strong brand strategy turns information into direction. It identifies what matters, clarifies the path forward and gives teams a strategy they can actually use.
Stephanie and Jackie weigh in on how marketers can use AI responsibly without handing over the work that requires human judgment, creativity and context.
The takeaway: AI is a fantastic assistant. It’s not the expert in the room.
Send this to someone who’s figuring out where AI fits in their marketing workflow this year.