Aragon Research

Aragon Research Technology Research and Trusted Advisory. Follow us on twitter: Aragon Research offers subscription based research and advisory services.

Founded by two former Gartner analysts, Jim Lundy and Mike Anderson, Aragon is focusing on the technology issues facing enterprises who want to get the most productivity out of their people. Topic areas include: Workplace, Collaboration, Mobile, Social, Content Management, Portal and Knowledge.

SMBs shouldn't have to choose between basic phones or pricey, complex contact centers. GoTo Connect CX Complete brings e...
06/12/2026

SMBs shouldn't have to choose between basic phones or pricey, complex contact centers. GoTo Connect CX Complete brings enterprise-grade infrastructure—complete with AI analytics—into one simple app. Read our breakdown:

GoTo announced its new offering GoTo CX Complete which combines its full Unified UC (telephony) and its Contact Center (CX) offerings.

AI is pervasive in business, but how do we manage its use? Technical controls face big hurdles:⚖️ Undefined legal & copy...
06/12/2026

AI is pervasive in business, but how do we manage its use? Technical controls face big hurdles:

⚖️ Undefined legal & copyright issues
🧼 Watermarks are easily hacked/washed out
👤 AI detectors still require manual human scale

The recent increase in the use of Artificial Intelligence applications and services has been dramatic. Fueled in large part due to generative AI, and

What is AI Architecture? It's the ongoing discipline of creating strategy, guardrails, and guidance for managing AI acro...
06/11/2026

What is AI Architecture? It's the ongoing discipline of creating strategy, guardrails, and guidance for managing AI across an enterprise. Discover why every organization needs an AI architect to navigate the tech shift:

It is going to become increasingly critical for organizations to support AI architecture as part of their enterprise and business architecture.

Generative AI offers massive opportunities across industries, but success requires a roadmap. Before diving in, you need...
06/11/2026

Generative AI offers massive opportunities across industries, but success requires a roadmap. Before diving in, you need clear business objectives and a solid grasp of core tech like GANs and Transformers. Here is how to build your strategy:

Tips for Building Your Generative AI Strategy

Smart homes offer ultimate convenience, but every connected device from locks to lightbulbs is a potential entry point f...
06/11/2026

Smart homes offer ultimate convenience, but every connected device from locks to lightbulbs is a potential entry point for hackers. Here’s a look at the unique security challenges of the IoT landscape and how to protect your data:

In this blog, we explore the importance of IoT security and provide practical tips to help you safeguard your smart home and devices.

The modern CIO role has evolved far beyond basic IT infrastructure. Success now requires balancing the innovation impera...
06/10/2026

The modern CIO role has evolved far beyond basic IT infrastructure. Success now requires balancing the innovation imperative like AI and cloud adoption with rigid governance frameworks. Read more:

One of the most challenging aspects of a Chief Information Officer's (CIO) role is IT governance, finding the delicate balance between innovation and compliance

Microsoft is charting a new, independent course for enterprise AI. The tech giant just launched 7 proprietary, in-house ...
06/10/2026

Microsoft is charting a new, independent course for enterprise AI. The tech giant just launched 7 proprietary, in-house foundational models to cut third-party reliance, slash inference costs, and power future cloud productivity. Read our full analysis:

Microsoft announced a new family of LLMs at Build 2026. The MAI Models are poised to compete with its partner offerings from OpenAI & Anthropic.

DeepSeek is reportedly raising 50B yuan ($7.4B) in its first outside funding round. Moving away from self-funding, the C...
06/05/2026

DeepSeek is reportedly raising 50B yuan ($7.4B) in its first outside funding round. Moving away from self-funding, the Chinese AI champion is hunting for massive capital to build advanced autonomous agents and expand its compute power.
Read more: https://tinyurl.com/48s8yspw

Want to master the latest tech trends? Check out our library of free ebooks and practical checklists designed to expand ...
06/05/2026

Want to master the latest tech trends? Check out our library of free ebooks and practical checklists designed to expand your knowledge and level up your skills. Download yours today!

Read more:

Expand your knowledge of key technology topics with these free eBooks and checklists written by Aragon Research.

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