10/07/2026
SHSMD 2026 was full of AI talk, but the idea that stuck with us most was simpler: without trust, it's just a transaction.
Our recap covers how health systems are reaching hard-to-reach audiences, why clicks can't measure trust, and one very long walk to the conference hall.
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Key takeaways from SHSMD 2026: AI in healthcare marketing, reaching hard-to-reach patients, and why trust, not transactions, builds patient loyalty.