11/30/2022
How can you craft personalized campaigns that avoid spooking audiences and destroying brand-consumer trust? TBGA writes about when personalization runs up against privacy ---> bit.ly/3XC9jZ0 for Harvard Business Review
It makes sense that marketers lean on personalized email marketing: Email is consumers’ preferred way to receive brand communications (and it does not hurt that email boasts an impressive $42-to-$1 return on investment). But with privacy concerns percolating, you need to reassure consumers that they can trust you with their credentials...