09/20/2017
This paper weight graced my father’s desk in our home for as long as I can remember. And it always struck me as odd and axiomatic. But these days, I find myself thinking about the importance of thinking more than ever.
I am constantly inundated with emails touting new qualitative research methodologies with capabilities from ‘automated reporting’ and ‘dashboard integration’ to ‘data-driven recruiting’ and ‘iterative analytic tools.’
At Gundell & Company, we’re always eager to understand how these methodologies work and in many cases, integrate them into our client’s studies. But, what has become clear is that these technologies are not a replacement for thinking. In fact, the ability to apply analytical rigor and insightful reporting is even more important with the advent of online platforms and mobile technology.
Whether its sifting through reams of transcripts from an online bulletin board or editing a highlights reel from smartphone qual, our job is not to restate what was said but to delve in, analyze and determine the implications and present actionable paths forward. That is an art that requires thinking, not a science driven by technology.
And as alluring as ‘new and different’ is, there are still times when more established methodologies make the most sense of all.
What do you think?