05/21/2022
Did you know 64% of people across generations said they prefer messaging to a call or email, while 65% of the same people said they’d be more likely to shop with a business they can contact via chat?
This was actually from research conducted back in 2019 - and I'm sure those numbers have increased substantially since then.
https://www.facebook.com/business/news/insights/conversational-commerce
A major update from Thryv now makes it much easier to communicate with prospects and customers on their terms, with the new centralized inbox - combining text, email, Facebook Messenger, Instagram Messenger, Google messages, and Web Chat (embedded on your website).
Say goodbye to chasing down messages on 7 different platforms and missing opportunities. Now, you can manage everything from a single login, tied to your customer's contact info where you can quickly and easily create estimates, invoices, and keep track of all communications and finances.
Check out this quick animated explainer video to learn more: https://vimeo.com/665657986/fdfadcbbd6
I am here in OKC - If you would like to chat about this and/or how I am helping small businesses get more of their most ideal clients, get/stay organized, get paid faster, generate reviews automatically, and more, book a free strategy call here: https://emp.thryv.com/site/mitch