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ETC Institute ETC Institute is the nation's leading market research firm for state and local governments. For more information go to www.etcinstitute.com

The firm offers a wide range of survey research and data analytic services in the fields of transportation/public transit, parks and recreation, public safety, business/economic development, resident satisfaction, organizational health, and much more.

ETC Institute's survey team is out talking with Charlotte Area Transit System (CATS) riders, gathering statistically val...
10/05/2026

ETC Institute's survey team is out talking with Charlotte Area Transit System (CATS) riders, gathering statistically valid data for an Study running from late August through September.

These conversations are building a clearer picture of who's riding and how. The insights will sharpen regional forecasting by updating the tour-based travel demand model and inform future transit planning and compliance work.

Thank you to our on-site team! We look forward to seeing these findings applied across Charlotte.

ETC Institute's Transit Ambassador Support Team traveled to   to support Cincinnati Metro (SOTRA) through a major transi...
10/01/2026

ETC Institute's Transit Ambassador Support Team traveled to to support Cincinnati Metro (SOTRA) through a major transition at the University of Cincinnati's Main and Blue Ash campuses.

This school year, both campuses moved from a standalone university shuttle to a new SORTA Metro connection, with the Metro 70 Campus Connector Route now linking the two directly.

Our team worked alongside SORTA to support more than 2,000 students as they adjusted to the new . Ambassadors helped students set up their fare accounts, apply for passes through the university's website, and navigate their commutes, while also identifying opportunities to improve the overall rider experience.

This is what a thoughtful transition looks like, and we're glad to have been part of it.

ETC Institute is proud to have provided the statistically valid   surveys behind the Draft 2026 Colorado Springs Park Sy...
09/23/2026

ETC Institute is proud to have provided the statistically valid surveys behind the Draft 2026 Colorado Springs Park System Master Plan, developed in partnership with Pros Consulting, INC. and Kimley-Horn.

Based on a comprehensive assessment and efforts, the plan will outline how the City of Colorado Springs will maintain and invest in its parks, trails, and open spaces over the next 10 to 15 years.

Survey data revealed that nearly 80% of respondents prioritize reinvestment in existing parks over new expansions.

The draft is now in its public phase ahead of the final plan. Residents can review and share input through September 22.

ETC Institute is on the ground in Honolulu! Our team is talking with TheBus and Skyline riders as part of a large-scale ...
09/16/2026

ETC Institute is on the ground in Honolulu! Our team is talking with TheBus and Skyline riders as part of a large-scale origin-destination survey, on behalf of the Honolulu Dept. of Transportation Services.

We are interviewing riders in person, gathering current demographic and travel profile data. This baseline will support comparisons of rider experience across past and future networks.

The project will collect 15,000 responses to support ongoing efforts across the region.

Thank you to everyone on our ETC field and project teams for their hard work, helping guide what's next for transit in Honolulu!

🚦 It's day one of the Association Metropolitan Planning Organizations (AMPO) Annual Conference!This year's event brings ...
09/14/2026

🚦 It's day one of the Association Metropolitan Planning Organizations (AMPO) Annual Conference!

This year's event brings MPO leaders together to explore the future of transportation planning, and we're excited to join in the conversation.

From studies to surveys, ETC Institute provides a wide range of transportation surveys that equip MPOs with representative data, helping keep planning grounded in the communities they serve.

Come and find us at Booth 15!

ETC Institute was proud to play a part in New Britain Township's newly adopted Open Space Plan.The   found strong reside...
09/10/2026

ETC Institute was proud to play a part in New Britain Township's newly adopted Open Space Plan.

The found strong resident support: 94% believed the township should protect for natural resources, with wildlife protection (88%) and limiting development and suburban sprawl (83%) close behind.

Moving forward, residents are looking for improved communication around the township's conservation work and the taxes that fund it.

We look forward to seeing how this continues to guide New Britain's conservation priorities in the years ahead!

09/09/2026

The Association Metropolitan Planning Organizations (AMPO) Annual Conference kicks off next week!�

Starting on Monday, MPO leaders from across the country will gather in for a week focused on discussing the future of planning.

Hosted by the Sacramento Area Council of Governments, ETC is proud to sponsor this year’s event. Our team will be at booth 15, sharing how MPOs can plan with confidence by utilizing surveys, travel behavior, and traffic counts.

See you in Sacramento!

ETC Institute recently completed the 2026 community survey for City of Overland Park, Kansas Government, and residents a...
09/08/2026

ETC Institute recently completed the 2026 community survey for City of Overland Park, Kansas Government, and residents are showing strong confidence in their local government.

97% of residents rated Overland Park an excellent or good place to live, and the city outperformed the U.S. average across all 47 service areas.

are actively applying the results to prioritize street maintenance and traffic flow for the year ahead, building on recent voter-approved investment in city infrastructure.

That's what a statistically valid delivers: real resident sentiment translated into a clear roadmap for local leaders.

💬 What would your residents say about where your community is headed?

From rural   to growing metros, the message from   doesn't change: they want a say in what happens next.Our team partner...
09/02/2026

From rural to growing metros, the message from doesn't change: they want a say in what happens next.

Our team partners with of all sizes to conduct surveys tailored to local needs and priorities. Our work has helped towns, cities, and state agencies nationwide deliver insights that leaders trust to guide decisions and shape the future.

Trusted by 100+ cities and counties nationwide, ETC Institute provides leaders with clear, representative data to plan effectively and keep resident voices front and center.

ETC Institute is excited to be partnering with the Memphis Urban Area MPO on a   survey! This survey will span across Sh...
08/25/2026

ETC Institute is excited to be partnering with the Memphis Urban Area MPO on a survey!

This survey will span across Shelby and Fayette counties in as well as DeSoto and Marshall counties in . Representative households will share how they get around the region, helping guide future transportation planning for Memphis MPO.

Live in one of these areas and want to learn more or how to get involved? You can hear more from ETC's Vice President, Nick Jones, M.S., on Now That's Memphis. 👉

The Memphis Urban Area Metropolitan Planning Organization is collec...

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725 W Frontier Lane
Olathe, KS
66061

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