The Highland Group

11/08/2022

We're so excited to be a sponsor for this great group and event!

We think you deserve a retreat!

Join us this coming January for our Winter Workshop in Phoenix, AZ.

Just a few of the presentations you’ll get to participate in are:

📌 Building A Marketing Plan For Your Consulting Practice (Presented by Carl White)

📌 Migrating to the “Cloud”: What? Why? How? And HIPAA? (Presented by Debi Carr)

📌 Quick Fire Updates- No Surprises Act, CURES Act, Telehealth Coding, Final Medicare Cuts (Presented by Terry Fletcher)

For more information and to register please visit our website: https://nschbc.org/event-4971842

09/14/2021

We love keeping our customers happy! This is what it's all about!

05/06/2021

Ok, I'm on a website, I like what I see and I want to send a contact form now. I don't have time for a phone conversation at moment or I'm just not in the mood to talk, so a contact form is a perfect way to reach them.

But wait, there's no contact form anywhere on the website? Just a phone number?
......Next.

I'm amazed at how many websites still don't have contact forms when it's such a simple, low cost way to grab potential new patients/customers/clients any time night or day!

Let me know if we can help you reach more people!

02/22/2021

I often get asked "How can you work with your Husband? Don't you want to kill each other?"

Some days, but not most. We've been in business together 21 out of the 23 years we've been married so I guess we've done ok! We each have our own talents and parts of the business we manage, so we respect the other and appreciate that neither of us could do what the other does.

We certainly don't have it all together, but I'd say together we've made a pretty damn good business and life together!

Any other husband/wife business teams out there? How do you make it work?

01/26/2021

Does your website include Frequently Asked Questions?

This is one of those website features that benefit your patients as well as your practice.

Your staff is getting pretty tired of answering the same questions over and over. And really, your patients shouldn’t have to keep asking them, either.

When patients look at an FAQ list, they often see answers to questions that they never considered – and will be glad they checked. You might even want to add a few questions that may not be asked very often, but really should be.

See this example of one of our great customer's FAQ page. You'll love how you don't have read a huge page of text, but can just look for the questions that apply to you!

01/14/2021

Does your medical or dental website have a "First Visit" section?

A new patient is overwhelmed enough, without having to figure out all they need to bring and do for their first visit.

Make it easy for them and they'll be much more likely to come back for a second visit and more!

10/01/2020

We're excited to introduce our new division, The Form Team! We have the most attractive, highly functional and user friendly forms around. We're also offering a reseller program so contact us for more info!
www.theformteam.com

11/05/2018

Did you know that offering patients the ability to submit their paperwork securely through your website has shown to decrease no-shows extensively? Once they've given you all of their information, they feel more committed and much less likely to go somewhere else!

See more about our HIPAA compliant forms program on our website!

Still making patients fill out forms in your reception area? Some of them feel just like this You’ve been there yourself… The practice asks you to arrive a half hour early to “fill out their paperwork.” Then you have to complete multiple forms, trying to remember all your meds and dosages, a...

06/12/2017

The Nondiscrimination Notice MUST be on your Practice Website

06/07/2017

Dental Website Design - right here in the Metro

05/22/2017