05/07/2026
C3 attended the recent Restaurant Leadership Conference in Phoenix for three days of networking and industry learning. As part of our ongoing commitment to insight gathering, we attended this session on how different generations approach restaurants, with panelists from different generations giving unique responses to the same questions. We recommend this article from Restaurant Business that gives a great overview of the session!
Panelists from Gen Z have more apps on their phones and all generations resent the prevalence of tipping in limited service.