04/28/2022
What’s the number one question loan officers get asked every day.....and probably the number one topic that want to avoid? After listening to thousands of calls, Monster's Customer Success Team has heard the best and worst of the "What is Your Rate?" conversation.
Here's what we know: good loan officers deliver tangible advice, not price. They build a relationship, establish trust, offer answers to questions, and determine how they can provide the best solution to their borrower’s problem. It's all about the BENEFITS, not the rate.