08/26/2026
One law firm cut its Local Services Ads spend by roughly 70% and didn't lose a single case.
Not a typo. The spend dropped. The cases kept coming, then grew.
Here's what happened:
The firm was paying about $15,000 a month for LSA and hated the leads.
The problem wasn't the budget. It was one checkbox. "General law firm leads" was switched on as a job type.
That setting sends you calls from anyone looking for any lawyer. Not your practice area. Not your kind of case.
We turned it off. Spend fell by roughly 70%. That same month, the firm still signed about 3 cases, same as before.
Over the next year, the case count kept climbing. That firm now pulls multi-million-dollar cases from LSA alone.
Most owners think their LSA problem is a bidding problem. Usually it's a wiring problem. Wrong settings, and a phone nobody picks up fast enough.
On that last part: Google listens to your LSA calls. Miss too many, and it quietly sends you fewer next month.
Before you touch your budget, check two things. Your job types, and who's answering the phone.
Full study is linked in the first comment.