09/09/2023
How uniform and hat orders work, since it's that time of year (and why we suggest you start this process as early as you can in the season!):
1. You send us your graphics and general idea.
2. We spend hours cleaning up graphics and inputting the ideas into a software system to gives you mock up.
3. We email you the mock up. Often this is when you'd like a change.
4. Any changes are done and a new mock up us sent to you.
5. You approve your mock up. It is then sent to the sublimation artist for a rendering called art work.
6. When art work is recieved it is reviewed and then sent to you for approval. Key point to this is it happens ONLY on business week days.
7. When you have final approval of artwork, it moves into production. This typically takes between 5 and 10 business days depending on time of year.
8. When production is complete, your uniforms are shipped to you. Neither our company or the shipper can control weather, delays, strikes or the time it takes to get the box(es) to you. If you need next day shipping, consider that early!
9. This does not take into consideration delays caused by last minute add on orders, number or name changes which can add delay time to your order.
10. Hats are a similar process and double sided hats take double the time. Typically the shipping for hats is 14 days from artwork approval.
Last minute orders are stressful, we suggest planning on a month for an average order.
Many of the approval steps are dependent on you replying to emails or texts. Late in the day approvals can delay production too.
None of the companies we partner with work on weekends and holidays.
Avoid frustration and plan ahead for ball season. We offer incredible prices on jerseys, hats and uniforms but note often shipping times and production times are not understood by our customers.
We are more than happy to help your team with uniforms, game day gear, swag, practice jerseys, hats, parent gear, etc. Take in consideration that custom orders are not an overnight process.
We look forward to helping you in the future!
