07/10/2026
Google Business Profile Showing Missing Reviews? Don't Panic.
If you logged into your Google Business Profile today and noticed your customer reviews have seemingly disappeared, you're not the only one experiencing it.
Google is currently dealing with a widespread issue affecting the Business Profile dashboard. In many cases, business owners are seeing a message indicating there are no reviews, even though their overall star rating and total review count are still displayed.
Here's the good news:
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Your customer reviews have not been deleted.
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Reviews are still visible to customers searching for your business on Google Search and Google Maps.
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The issue appears to be limited to the management dashboard.
Google's support community has acknowledged the problem, and reports indicate Google's engineering team is working on a fix. At this time, there is nothing business owners need to change within their account.
Need to check your reviews? Try searching for your business in an Incognito or Private browser window without signing into your Google account. You should still be able to view your public reviews normally.
Platform-wide issues like this typically get resolved quickly, so keep an eye on your dashboard over the next day or two for updates.
Have you noticed this issue with your Google Business Profile today? Let us know in the comments!