QCSS, Inc - St. Cloud, MN

01/20/2024

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11/15/2023

How Can I Become a Highly Successful Salesperson?

How Can My Sales Team Excel to Grow Our Company's Revenues?

Surprisingly, many individuals in sales have little to no formal training—sometimes just enough to fill out order forms.

The most productive salespeople typically possess a strong skill set and excellent time management, often gained through specific training. Regardless of whether they're selling for a traditional business or a tech startup, sales is a skill that demands discipline and an investment in training.

Good news!

QCSS is now offering the QCSS Sales Mastery™ service, tailored for sales teams, sales leaders, and individuals looking to elevate their performance. Participants will develop the sales expertise, confidence, and discipline necessary for success.

Our program includes collaborative training from sales experts, unlimited one-on-one coaching, and leadership consulting. These resources strengthen your sales organization at every level, enabling you to win clients in today's complex marketing landscape.

Interested in Learning More About QCSS Sales Mastery Training Courses?

Contact QCSS at 888.229.7046 or email us at [email protected]
Visit our website: www.qcssinc.com

11/14/2023

How to Compete in the Mailbox with Birthday Cards and Wedding Invitations

The world of direct mail has become very sophisticated. Semi-trailers full of mail flood mailboxes nationwide, and while much of it doesn’t get opened, those mailings generate enough revenue to make them worthwhile.

How Can Your Non-Profit Compete?

Imagine your own mailbox. Returning home, you open it to find ten pieces of mail. Several are bills, of course, most are #10 size envelopes with bulk-mail postage. One, though, is the size of a greeting card. It is hand-addressed in pen. It has a First-Class postage stamp on it.

You open the bills, of course, because you have to. And then you open the card. It's a thank you for your past contributions to a charity, and an invitation to make another gift.

You've just opened an AriaCard – leading the hand-written mailing industry since 1988. Response rates surpass conventional mailings because they get opened.

Avoid the recycle bin. Send AriaCards by QCSS.

Contact QCSS at: 888.229.7046 or email us at [email protected]
Book a call today to learn more: https://calendly.com/khall-qcss

11/13/2023

Why Do People Refer to Your Mailings as 'Junk'?

What exactly is junk mail? Well, it's all in the eye of the beholder. From the sender's perspective, like yours for instance, the material being sent is valuable information that the recipient should read.

To the recipient, however, your mailing might just be something to toss away, unopened—thrown into the junk pile.

So, how can you ensure your important letter doesn't end up in the trash? The answer is simple: Hand-address it, place it in a greeting card-sized envelope, and slap a First-Class stamp on it.

That, my friend, is an “AriaCard.” For nearly 40 years, QCSS "AriaCards" direct mail services have been crafting hand-addressed, fully or partially handwritten letters for non-profit and B2B clients. The result? Dramatically higher response rates because these letters actually get opened.

Interested in ensuring your mail gets opened instead of tossed in the junk pile?

To Learn More:
Contact QCSS at 888.229.7046 or book a call here: [QCSS Discovery Call]

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11/11/2023

What Are Your Customers Business Hours?

Remember when “9 to 5” described a workday? Maybe yours was 8 to 4 or 7 to 3.
Officially, most businesses do have specific hours, but if your customer is working past those business hours, he or she wants to talk to you – not to voicemail.

Legal or not, you see people driving while on their phones as they drive home from work, and chances are they're trying to get those last few things done. If one of those things is making an order from your company, you'll want to be there to take that call.

However, you can't work 24/7. Fortunately, QCSS can.

QCSS has the people and the experience to pinch-hit for you after hours, before hours, or even on weekends. Our staff will be trained to your specifications to do what it takes to serve your customers.

Let QCSS make you your customers' best friend, every hour of the day.

Do you want to learn more?
Contact QCSS at: 888.229.7046 or email us at [email protected]

Nurturing your mostimportant relationshipsone call at a time.CALL US: [email protected]. BasedBPO Call Center ServicesIntegrityStrategyReliabilityScalabilityResultsNurturing your mostimportant relationshipsone call at a time.CALL US: [email protected]. BasedBPO Call Cen...

11/10/2023

How Can I Become a Highly Successful Salesperson?

How Can My Sales Team Excel to Grow Our Company's Revenues?

Surprisingly, many individuals in sales have little to no formal training—sometimes just enough to fill out order forms.

The most productive salespeople typically possess a strong skill set and excellent time management, often gained through specific training. Regardless of whether they're selling for a traditional business or a tech startup, sales is a skill that demands discipline and an investment in training.

Good news!

QCSS is now offering the QCSS Sales Mastery™ service, tailored for sales teams, sales leaders, and individuals looking to elevate their performance. Participants will develop the sales expertise, confidence, and discipline necessary for success.

Our program includes collaborative training from sales experts, unlimited one-on-one coaching, and leadership consulting. These resources strengthen your sales organization at every level, enabling you to win clients in today's complex marketing landscape.

Interested in Learning More About QCSS Sales Mastery Training Courses?

Contact QCSS at 888.229.7046 or email us at [email protected]
Visit our website: www.qcssinc.com

Nurturing your mostimportant relationshipsone call at a time.CALL US: [email protected]. BasedBPO Call Center ServicesIntegrityStrategyReliabilityScalabilityResultsNurturing your mostimportant relationshipsone call at a time.CALL US: [email protected]. BasedBPO Call Cen...

11/09/2023

When Will Gift Inflation Start?

Everything costs more. Prices seem to go up every week. Running your non-profit costs more than ever before, even as you cut expenses to the bone.

So, when are your contributors' gifts going to start going up to keep pace with inflation, and how the heck can you help them make it happen?
“We always give $100.”

Twenty years ago, a $100 gift was very generous. Three years ago, it was quite generous. This year, not so much. That $100 gift is equivalent to an $83 contribution in 2020. But it feels wrong to ask people for more money when they're struggling too.

Here's an idea:

Do a telemarketing campaign that aims to offset the shortfalls your non-profit is experiencing. Call it the “Inflation Elation” campaign. Callers can ask folks to buy inflation “balloons” for a $50 donation – more than one if they can. Set an optimistic goal and grow your funds while making the point that you can't do the good work you do unless your supporters step up with larger gifts.

QCSS has been reaching out to donors since 1991, and our associates know how to treat your contributors with courtesy, gratitude, and respect.

Contact QCSS at: 888.229.7046 or email us at [email protected]

11/08/2023

Is It True That Your Non-Profit Donors Don’t Answer Their Phones?

Comedians often joke that the telephone has become a seldom-used 'app' on our smartphones. Indeed, many people are hesitant to answer calls from unknown numbers, reserving their responses for friends and family.

However, most major non-profit organizations continue to utilize telemarketing to encourage donors to renew their support or to re-engage former donors.

Why is that?

Sometimes our personal perspectives don't capture the full picture. While many have moved away from using land line phones for Incoming calls , millions still answer their mobile phones, leading to millions of dollars in contributions to non-profits each year.

So, if you're under the impression that your donors won't contribute over the phone just because you and your circle of friends wouldn't, you might be missing out on valuable opportunities.

QCSS has been successfully reaching out to non-profit supporters since 1985. We are fully compliant with all state and federal regulations including being PCI certified. We are experts in making personable, effective fundraising calls. QCSS can help you retain your donors, encourage ongoing contributions, and ensure that your organization thrives while keeping your supporters engaged and appreciated.

To Start a Conversation About Strengthening Your Organization's Fundraising and Development Plan:
Contact QCSS at 888.229.7046 or book a call here: [QCSS Discovery Call] https://calendly.com/d/4qd-kgg-yps/qcss-discovery-call-rrli

11/07/2023

What Do Your Association’s Members Value Most?

It may seem obvious.
Your association supports and promotes the values and the mission of its members, and provides training, conferences, and great networking opportunities.

So, is that what your members want?

What if you could contact all your current and past association members to find out what is important to them, including new services or educational support they'd like to see? Perhaps it's a good time to remind them of their benefits, or when they don't renew on time, you can win them back through a personal phone call?

That's a lot of calls. Even with your gigantic staff (sarcasm), you couldn't reach out to all those people.

But QCSS can!

Our well-trained associates can call your current members and, perhaps more importantly, the people who used to belong. A quick survey can determine how your association can communicate a value proposition that keeps them involved or reactivates them.

It's like a lot of things in life: if you want to know what somebody wants, ask them.

Contact QCSS at: 888.229.7046 or email us at [email protected]