04/06/2020
There's no manual for business communications during this crisis, but here are some new do's and don'ts you might find helpful.
Before we all got blindsided by COVID-19, crisis communications was something most companies grasped in concept but seldom thought they’d need. Not anymore. Everyone’s marketing has suddenly become crisis communications. It’s not the kind associated with a gulf oil spill or a 737 that has desi...