02/08/2021
Ah! It's not just our imagination! ..."Of the four major review sites, the survey showed Facebook to be the most positive with an average of 4.42 stars, Google at 4.3 stars, Trip Advisor at 4.25 stars and Yelp at 3.65 stars." The Reviews on Yelp seem to be more Negative than other sites.
What we say ... POST SOMETHING POSITIVE! If you have a negative experience, talk to a manager, an owner, before posting. It's struggle out there! Local businesses need all the help they can get from their customers and the appreciate the business! So, if something doesn't sit well with you, speak to them, they will probably be happy to make it a good experience rather than seeing a really horrible review pop up on Yelp.
The observation that business reviews on Yelp are more negative than on other platforms isnβt something youβre imagining.