09/24/2026
What happens when your business model rewards problems? Lauren Groff of Groff NetWorks LLC explains how moving from reactive, time-and-materials IT work to proactive services can create more value for both the business and its clients.
Listen to the full episode now on YouTube, Spotify, Apple Podcasts, and Rumble!
https://hourglasssaas.com/fractional-operator/podcast/from-it-support-to-strategic-technology-episode-13/