03/09/2026
One of the fastest ways to lose a deal is forcing buyers into a process that doesn’t match how they work.
Think about the difference between these two situations:
A director evaluating a $40K software purchase needs internal buy-in. They expect to talk to someone, ask questions, bring colleagues into the conversation.
Now compare that with a product manager signing up for a $20/month tool. They just want to try it and decide quickly.
If you force the first buyer into a self-serve product flow, they’ll feel unsupported.
Force the second buyer into a sales process and it feels like friction.
The problem isn’t the buyer but the mismatch between how they buy and how you’re trying to sell.
Watch Stijn explain why many GTM strategies break because the offer and the market are not aligned in our latest webinar 👉 https://hubs.la/Q045Xfrd0