CaptureISG

CaptureISG CaptureISG has been an industry leader in the collection, analysis & reporting of information using First, we listen to the needs of the clients and end users.

At the core of any of our services is the collection of information. Then, we collectively determine a course of action with inputs and outputs. Conducting opinion research, market surveys and employee-related interviews are the services we are most frequently asked about. However, many other applications and services have been requested and delivered to our clients over the years based on their c

hallenges at the time. CaptureISG clients find it useful that we are there for the long haul or just whenever the client or end-user require those services.

Getting ready to launch our sister company, Capture Professional Practices Group (CapturePPG.com). Just a few more edits...
06/03/2023

Getting ready to launch our sister company, Capture Professional Practices Group (CapturePPG.com). Just a few more edits before our first campaign.

06/13/2022
03/07/2022

Capture ISG is looking for talented candidates to consider joining our Telephone Interviewer team! Apply today!

02/02/2022

Job Description

Interview survey respondents via telephone in English and Spanish or French and record the respondent’s answers through an online survey form or Computer Aided Telephone Interview (CATI) system while working from our Florida Research Center. This will include asking scripted questions, thinking of and asking ad hoc or “probing questions” based upon previous responses provided by the respondent. The Interviewer will be required to use a computer to type responses into a form or system as the script requires.

We are looking for interviewers who are bilingual in French or Spanish and can do interviews in English as well. We are primarily an part-time employer with night-time hours as well as some day time hours, depending on the needs of the company.

Duties & Responsibilities

Make outgoing calls
Take incoming calls
Interview respondents according to the computer script
Record answers with accuracy
Check and correct spelling and grammar as necessary
Keep an agreed upon productivity level
Ensure quality standards are maintained
Work a minimum of 12 hours per week
Work a minimum of one Saturday a month, as needed.
All other duties as assigned
Supervision

Telephone Interviewers report directly to the Research Center Management Team, including the Manager of Quality Assurance and the General Manager.

Essential Competencies & Skills

Speak French OR Spanish as well as English
Type 25 + WPM
Ability to use Windows 7 – 10 Operating Systems
Ability to use Microsoft Office and Google Suite
Ability to multi-task with both telephone and computer applications
Good customer service skills
Good grammar and spelling skills

Florida Facts!!(on a Friday)According to  The Facts: "Wherever you are in Florida, you're never more than 60 miles from ...
07/16/2021

Florida Facts!!
(on a Friday)
According to

The Facts: "Wherever you are in Florida, you're never more than 60 miles from the nearest body of salt water."

So, you can be on the beach while we are here capturing the survey research for you.
www.CaptureISG.com

www.visitflorida.com

07/08/2021

We are still here for you during the heat! We Capture the survey data in Stuart, FL. We would love to hear how this Season has been treating you!

Address

10 SE Central Pkwy, Ste 220
Stuart, FL
34994

Opening Hours

Monday 8am - 11pm
Tuesday 8am - 11pm
Wednesday 8am - 11pm
Thursday 8am - 11pm
Friday 8am - 7pm
Saturday 10am - 2pm

Telephone

+17722235400

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Our Story

At the core of any of our services is the collection of information. First, we listen to the needs of the clients and end users. Then, we collectively determine a course of action with inputs and outputs. Conducting opinion research, market surveys and employee-related interviews are the services we are most frequently asked about. However, many other applications and services have been requested and delivered to our clients over the years based on their challenges at the time. CaptureISG clients find it useful that we are there for the long haul or just whenever the client or end-user require those services.