09/15/2015
http://goedgy.com/ticketcenter/help_center_application/
Are customer requests taking up too much time at your business?
It's Time To Cut Customer Service Response Times In HALF With The All-In-One Support Desk That Runs In Your Web Browser.
I Was Getting Sick Of Spending Half The Day Responding To Emails… Now I'm 50% More Productive And Growing My Business Faster!
Download Now for $79.99 or $9.99 / Month Demo
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Tell me you've never had this happen to you before.
You're running a business…… Things are going pretty good.
You're getting tons of requests from customers.
Everything from sales inquiries to customer support requests. Only problem is…
… Half your time (or your employees' time) is being EATEN ALIVE by customer requests.
You don't have a customer ticket resolution system in place, so 90% of customer help requests are being handled…
By Email
Over The Phone
Or even in person
You want a faster and easier way to communicate with clients and customers.
On the other hand, perhaps you've taken a look at online helpdesk services like:
You don't want to pay the $50+ per user fees these services sometimes charge.
You want a faster, better, easier way to respond to customer requests and complains.
Enter TicketHub,
The Feature -
Loaded Help Desk
That Can Cut Your Customer Service Expenses By 50%!
Ticket Central is an online help desk that runs on your web server.
It gives you a simple, straightforward interface for managing…
Customer help requests.
Customer complaints.
Internal requests and tickets (for example, if your business has an IT department, ticket hub gives your employees a streamlined online interface for communicating with IT).
If you currently use email to handle customer service requests, this can be costing you a huge amount of time.
Think of what your email inbox looks like right now.
If you're like most people it's a mix of personal messages, spam, and business-related messages.
It's cluttered.
If you get dozens of messages every day, you might actually miss messages entirely, pi***ng off your customers to no end and potentially costing you busisness. According to the Market Research company Help Scout, 86% of people have stopped doing business with a company because of bad or slow customer service.
The same survey also showed that businesses only ever hear from 4% of unhappy customers.
The bright side?
80% of customers in the same survey also reported that they would be willing to spend more money for higher quality customer service!
The picture is crystal clear:
Streamlined customer service both saves and makes money!
Unfortunately, With A Lot Of Help Desk Services Out There,
The Costs Can "Eat Up" The Benefits!
Because if you've ever checked out services like Zendesk or Freshdesk, you'll know they can get DAMNED expensive!
In fact, the most expensive price we found was Zendesk's SHOCKING $69 per month, per-agent price tag.
Think about it like this:
If you're just running a small one-person operation, that's $69 a month just for *you* to use the service!
But imagine a business with 10 customer support people.
That's $690 a month or over $8000 a year for a customer service help desk!
… And That's Exactly Why Ticket Central Has Been Designed To Offer ALL The Benefits Of Expensive Help Desk Software WITHOUT The Steep Costs!
Ticket Central has all the basic features of the higher end ticket management apps, including:
On top of that, you can have an unlimited number of users online at any time, at no extra cost.
Ticket Central doesn't operate on a Monthly payment or subscription model.
Once you buy it, it's yours forever.
And that means:
No "per agent" fees.
No credit card charges.
Complete control over use of the system (no "terms and conditions" or license restrictions).
Run on your own server (that means better privacy and security).
Ticket Central is not only dramatically more affordable than the subscription-based help desks…
… It's also much more flexible, safe, secure and private.
When you use a subscription-based Ticket System on someone else's server, your personal files are at their disposal.
They may decide to cancel your subscription at any time.
Ticket Central gives you the perfect mix of affordability, high quality features, and control over how you use the system.
Ticket Central's Industry-Leading Features:
Streamlined And Easy-To-Use Admin Panel
The user admin panel in Ticket Central is straightforward and ridiculously easy-to-use. The minute you have it installed on a server you will have access to the intuitive control panel which is laid out so you can navigate it with little or no instruction. This makes for an easy sell because a lot of other services have very complicated and non-intuitive interfaces.
Arrange Tickets By Department
If you have multiple departments at your business you can segment ticket hub by department allowing multiple different teams to operate using the same interface.
Priority Levels For Faster Emergency Response
Priority levels are set from [INSERT LOWEST LEVEL HERE] to [INSERT HIGHEST LEVEL HERE]. The higher priority levels allow staff to prioritize response time based on the seriousness of the case.
Merge Tickets
Quickly merge duplicate tickets or tickets from the same customer to better manage and de-clutter your support desk.
Add Canned Response
Are you manually typing the same response over and over? Add it as a Canned Response, so you can quickly insert that response for frequently asked questions. Massive time saver.
Custom Ticket Annotation System For Better Service
Lets users add notes to any ticket to better describe what's going on to end users.
Straightforward User Account Creation
Add users easily with a basic user creation form that lets you input their name, email address, phone number, city, state and mailing address. Though some of these forms are optional, the ability to create a detailed profile gives the help desk team the option of responding to the user outside the system (for example by Phone) if need be.
User Differentiation By Role
Finally, you can differentiate profiles all the way from user (somebody who can submit a ticket) all the way up to administrator (somebody who can respond to tickets). This lets you create a sophisticated multi-tiered response system that handles complains quickly and efficiently--something business owners often find lacking in their existing ticket systems.
Integrated Knowledge-Base
A Knowledge bases are commonly used to complement a help desk. Instead of answering the same question over and over, businesses save time and money by directing customers to a online knowledge base before having them submit or open a ticket or call support directly.
100% Web Based
Ticket Central runs 100% on your web server so it can be used by teams or individuals located all over the world.
Check Out What These Satisfied Ticket Central Users Are Saying:
Stop Playing Defense With Customer Service… Get Ticket Central Now!
If you run any business that deals with customers (which is 90% of businesses), customer service help desk WILL…
Save you time.
Save you money.
Result in happier customers or clients.
Which will lead to more repeat business and bigger profits.
At the same time, if you use any of the expensive web-based help desk management apps, you could be throwing a big part of your income down the drain.
Don't spend upwards of $1000 a year on help desk software when you can get the best helpdesk around for just $97
For a one time purchase of $79.99, you get:
UNLIMITED user accounts.
UNLIMITED number of departments.
Support tickets segmented by priority level (from lowest priority to emergencies).
Easy to edit and annotate tickets.
Seamless customer complaint management.
And it all runs on your own web server!
Get Ticket Central Now!
Download Now for $79.99 or $9.99 / Month Demo
P.S. If you're using subscription based help desk management software Ticket Central
Could save you over $1000 a year! Buy it now to find out the difference this software
can make.
30 Day Money Back Guarantee
We're so absolutely sure that Project Hub will help your online business that we're offering an unconditional, NO-question-asked 30-day money back guarantee. If for whatever reason Project Hub does not satisfy you in any way, simply send us an email within 30 days from your purchase and we'll refund you right away!
So, if for any reason you're not happy, you can get your money back within 30 days. Simply contact us. No monkey business. We will always refund your money. Give Project Hub a Try right now!
Copyright 2015 - Edgy Design - All Rights Reserved
If you get dozens of messages every day, you might actually miss messages entirely, pi***ng off your customers to no end and potentially costing you busisness. According to the Market Research company Help Scout, 86% of people have stopped doing business with a company because of bad or slow custome…
