TechEdge Services

TechEdge Services TechEdge Services provides custom IT Services to the Greater Houston Area.

TechEdge Services is an IT Services company based in The Woodlands, TX that delivers custom IT solutions and Digital Marketing services specific to each client. We offer a unique approach to managed services and proactively monitor our client's infrastructure to minimize downtime. From custom IT services and consulting to IT projects tailored to meet long-term goals, we implement industry leading solutions that decrease downtime while increasing productivity.

๐Ÿ˜ฎ 6 Bad Habits that put small businesses (SMBs) at RISK! ๐Ÿ‘‡๐Ÿ‘‡๐Ÿ‘‡Small and medium sized businesses (SMBs) have increased thei...
06/30/2024

๐Ÿ˜ฎ 6 Bad Habits that put small businesses (SMBs) at RISK!
๐Ÿ‘‡๐Ÿ‘‡๐Ÿ‘‡
Small and medium sized businesses (SMBs) have increased their digital footprint, embracing remote work, integrating more cloud-based services, and adopting new tools and technologies.

They now find themselves at greater risk to cyber criminals with increasing regularity.

Here are 6 bad habits / assumptions SMBs make that you can avoid!

โŒ Thinking they are too small to be a target
โŒ Underestimating ransomware threats to SMBs
โŒ Viewing cybersecurity as just a tech issue
โŒ Not using preventative cyber health habits
โŒ Not prioritizing cybersecurity
โŒ Not allocating budget $$ to cybersecurity

DID YOU KNOW -
๐Ÿค” 69% of SMBs reported experiencing at least one cyberattack in the last year?
๐Ÿค” 53% of SMBs carry a cyber insurance policy?
๐Ÿค” 67% of SMBs think they could never be a ransomware target?

Having over 38 million SMBs in the U.S., they are the majority employer and contributor to our GDP!

A threat to one is a threat to all, and we've seen that unfold with the cyber attack on GDK Global the past 2 weeks that's impacted over 15,000 auto dealerships nationwide.

QUESTIONS - when was the last time you took a solid look at your cyber protection?

Do you even know where to start? If not, we do and want to help!

๐Ÿ‘‰ Are you 100% confident your company is properly protected against cyberattacks?

Comment "FREE AUDIT" ๐Ÿ‘‰ AND Get our FREE CYBER SECURITY AUDIT to make sure your small business is protected!

๐Ÿคฃ โญ We like to think we have a sense of humor! What's a great joke you've heard around the office lately? ๐Ÿ‘‡Comment your ...
06/28/2024

๐Ÿคฃ โญ We like to think we have a sense of humor!
What's a great joke you've heard around the office lately?

๐Ÿ‘‡Comment your fav joke below ๐Ÿ‘‡ and we just might share it!

๐Ÿ˜Ž๐Ÿ† It's never been required. It's just the standard our team has set because it's what our clients deserve.In a recent i...
06/27/2024

๐Ÿ˜Ž๐Ÿ† It's never been required. It's just the standard our team has set because it's what our clients deserve.

In a recent internal survey we sent to our team where their responses were kept anonymous, one of the survey questions was what has a client stated that they like about TechEdge Services.

Proud that our clients see the difference.

๐Ÿคทโ€โ™‚๏ธ QUESTION ๐Ÿคทโ€โ™€๏ธ - have you ever asked your team for their anonymous, honest input?
If so, what was something you discovered that helped?

๐Ÿ›‘ CDK's hacker, BlackSuit, holds their system hostage for an 8-figure ransom ๐Ÿ‘‰ leaving 15,000+ Auto Dealerships crippled...
06/25/2024

๐Ÿ›‘ CDK's hacker, BlackSuit, holds their system hostage for an 8-figure ransom ๐Ÿ‘‰ leaving 15,000+ Auto Dealerships crippled and thousands more customers are feeling the impact for a week so far with no end in sight! โŒ

While CDK Global is trying to get this attack under control, dealerships are struggling as their sales and operations software provided by CDK is down thus forcing analog, pen and paper solutions since the system outage last Tuesday, June 19th.

CDK says itโ€™s working on restoring its systems and expects them to be back online in several days as it prepares to pay the hefty ransom price tag, but customers and dealership employees remain frustrated by long wait times, delays โ€“ and missed chances to make or save money.

Negative impacts so far:
1๏ธโƒฃ Dealers can't apply factor rebates without CDK's software
2๏ธโƒฃ Customer's leverage is limited
3๏ธโƒฃ Vehicle can't be registered digitally. Must be in-person BUT RMV's are prohibiting walk-ins.
4๏ธโƒฃ Parts inventory & ordering is now bottlenecked to pen/paper & increased man hours

Cyber and ransomware attacks are on the rise, and as we've seen with CDK Global, it can happen at any time.

Earlier this year, the U.S. Department of State offered $10 million in exchange for the identities of the HIVE ransomware gang, who have collected over $100 million as a result of their ransomware attacks.

๐Ÿ™ 41% of cyber attacks target small businesses.
Let's make sure you're protected!

๐Ÿ‘‰ Get our FREE Cybersecurity Checklist and get up to speed!
Comment "FREE" below we will send it to you!


๐Ÿ˜ฎ BIG NEWS - Cyber Attack Shuts Down Over15,000 Car Dealerships in U.S. & Canada! CDK Global, a leading cloud-based comp...
06/23/2024

๐Ÿ˜ฎ BIG NEWS - Cyber Attack Shuts Down Over15,000 Car Dealerships in U.S. & Canada!

CDK Global, a leading cloud-based company that provides auto dealerships across the U.S. with software for managing sales, payroll, inventory and other services, was hacked this past Tuesday evening.

As a result, most of its systems of their core dealer management system were temporarily shut down putting GM, BMW and 15,000 dealerships unable to process sales, service orders, etc.

Then, late in the evening of June 19, a second cyber "incident" occurred and just after restoring a portion of it's systems, CDK Global proactively shut everything down yet again as a precaution.

Because auto dealerships hold vast amounts of sensitive customer data, they are an attractive target for cyber attacks.

From credit applications to customer financial information, dealerships hold a "treasure of information" to hackers, according to a 2023 article from Zurich North America, insurance company.

"In addition, dealership systems are often interconnected to external interfaces and portals, such as external service providers" the report reads. And many dealerships "lack basic cyber security protections."

Did that stop many car dealerships from operation fully? No.

Many reverted to using pen, paper and sticky notes to process auto repairs and new vehicle sales, yet still crippled from processing the volume of tasks that are solely dependent on CDK's systems.

As of today, no hacker has taken credit and systems are still down with no known ETA on getting their systems back online.

DID YOU KNOW - cyberattacks have more than doubled since the 2020 pandemic began?

๐Ÿ‘‰ Are you 100% confident your company is properly protected against cyberattacks?

If Not ๐Ÿ‘‰ Get our FREE SECURITY AUDIT to make sure!
Just comment "FREE AUDIT" below or send us a message!
๐Ÿ™ We will take a look.

๐Ÿคฃ โญ We like to think we have a sense of humor! What's a great joke you've heard around the office lately?๐Ÿ‘‡Comment your f...
06/21/2024

๐Ÿคฃ โญ We like to think we have a sense of humor!
What's a great joke you've heard around the office lately?

๐Ÿ‘‡Comment your fav joke below ๐Ÿ‘‡ and we just might share it!

๐Ÿ™…โ€โ™‚๏ธ Our top 9 email best practices ๐Ÿค”Did you know 92% of all malware is delivered via email? Use our 9 best practices be...
06/18/2024

๐Ÿ™…โ€โ™‚๏ธ Our top 9 email best practices ๐Ÿค”

Did you know 92% of all malware is delivered via email? Use our 9 best practices below to protect your data and business!

1๏ธโƒฃ Use STRONG email passwords minimum 8 characters that are a mix of alpha/numeric/uppercase/lowercase/numbers/symbols
2๏ธโƒฃ Use of proxies to view/navigate websites
3๏ธโƒฃ Use Two-Factor Authentication (2FA) when available for all accounts, websites & apps
4๏ธโƒฃ Use encrypted connections like a VPN to secure your device(s) and server connection.
5๏ธโƒฃ Back-Up files regularly on a cloud server and/or an external hard drive.
6๏ธโƒฃ Keep all software and antivirus programs up-to-date.
7๏ธโƒฃ Verify suspicious emails before opening and/or downloading attachments.
8๏ธโƒฃ Check URL links before clicking
9๏ธโƒฃ Keep up to date on any trends that are happening with a trusted IT source (like us ๐Ÿค“)

๐Ÿ™ 41% of cyber attacks target small businesses. Let's make sure you're protected!

๐Ÿ‘‰ Get up to speed with our FREE Cybersecurity Checklist!
Comment "FREE" below we will send it to you!

๐Ÿ˜ฎ 92% of Malaware is delivered by email**. Yep, that's right! These email scams are crafty and can look so close to a re...
06/17/2024

๐Ÿ˜ฎ 92% of Malaware is delivered by email**. Yep, that's right!

These email scams are crafty and can look so close to a real email from Microsoft, Google, Facebook and many other familiar sources asking you to confirm your identity or click a link verify credentials. We've seen it all!

๐Ÿ‘‰ Here are 3 Recommendations
Change your email password MONTHLY using a minimum combo of at least 8-12 alpha/numeric characters.
Report the email to your IT rep or IT department immediately
Never click any link within the email.

QUESTION ๐Ÿค” Are you 100% confident your are completely guarded?
If Not ๐Ÿ‘‰ Get our FREE SECURITY AUDIT to make sure!
Just comment "FREE AUDIT" below or send us a message!
๐Ÿ™ We will take a look.

**Astra 2024 Cybersecurity Statistics.

๐Ÿ† What's a lesson you learned from your dad that you've never forgotten?Let's honor and share lessons that have made us ...
06/14/2024

๐Ÿ† What's a lesson you learned from your dad that you've never forgotten?

Let's honor and share lessons that have made us who we are!
๐Ÿ‘‡comment below๐Ÿ‘‡

๐Ÿ˜Ž๐Ÿ† The customer experience delivered by your team will only be as good as their experience working within your company.W...
06/12/2024

๐Ÿ˜Ž๐Ÿ† The customer experience delivered by your team will only be as good as their experience working within your company.

We send anonymous surveys to our team to ensure we get the most honest feedback, so we can be proactive in knowing what areas need attention and improvement.

We feel that's important to the overall performance we deliver our clients on a daily basis.

One of the questions we asked was their experience working at TechEdge Services.
80% stated "Best Places I've Worked" and the remaining 20% selected "Satisfying Overall"!

๐Ÿคทโ€โ™‚๏ธ QUESTION ๐Ÿคทโ€โ™€๏ธ - have you ever asked your team for their anonymous, honest input?
If so, what was something you discovered that helped?

๐Ÿค“ What should your budget be for IT services? ๐Ÿค”Your industry plays a big role in determining that as some are very tech-...
06/11/2024

๐Ÿค“ What should your budget be for IT services? ๐Ÿค”

Your industry plays a big role in determining that as some are very tech-dependent such as manufacturing, logistics, healthcare/medical, financial, automotive to industrial.

Others may be minimal such a retail, e-commerce, and construction.

That being said, Spiceworks' 2024 State of IT report stated that businesses spend an average between 4-25% of their annual revenue on IT services, depending on industry, small businesses around 7%.

Quite the gap, which leads to you asking, "What about my business? What should I be spending?".

๐Ÿ™ If that's you ... we can help make sense of it, because that's what we do!

๐Ÿ‘‰ Get your FREE DIY IT Checklist from us to get headed in the right direction!
Comment "DIY" below OR send us a message!

93% of businesses have increased their cybersecurity budgets in 2024**!Is your business one of them? If so, what areas h...
06/09/2024

93% of businesses have increased their cybersecurity budgets in 2024**!

Is your business one of them? If so, what areas have you focused on?

As 80% of businesses large and small saw an increase in the number of threats as the economy declines, so it's no wonder
the majority are taking measures to minimize their exposure.

Get our FREE CYBERSECURITY AUDIT! Just comment "FREE AUDIT" below or send us a message! We will take a look.

**The CISO Report, 2024

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Address

4747 Research Forest Drive, Ste 180
The Woodlands, TX
77381

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+1 281-305-8054

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