BusinessVoice

BusinessVoice We’re an innovative, award-winning Caller Experience Marketing agency. Visit www.OnHoldMessaging.com. since 1989.

The experience you deliver to callers is just as important as any other touchpoint. People know that the level of care you provide on the phone is a good indicator of your commitment to customer care. So, at BusinessVoice, we specialize in Caller Experience Marketing to optimize your telephone environment. Through Caller Experience Audits we identify your weaknesses and opportunities. We engage yo

ur callers and help them make informed buying decisions with On Hold Marketing. And we differentiate your company with our unique, award-winning Humor On Hold. We also offer CSR training, call monitoring and call center recordings. From our studios in Toledo, Ohio, we’ve been serving clients all over the U.S.

05/11/2026

On April 10th, 2026, our Chief Creative Officer Scott Greggory became the first inductee of the BGSU School of Media and Communication Hall of Fame. The ceremony marked the third time we've ever seen him in a sport coat. Watch his rambling acceptance speech below.

April 25th is National Telephone Day. It's a good day to consider how you might improve the caller experience your compa...
04/24/2026

April 25th is National Telephone Day. It's a good day to consider how you might improve the caller experience your company delivers: https://tinyurl.com/4mu3pwzb

04/03/2026

Why the heck did these two car guys begin a podcast episode talkin' about On Hold Marketing? Even if you put callers on hold just once in a while, you should see this.

For 21 years, Owens Community College has allowed us to serve their callers. We salute them with April's On Hold Marketi...
04/02/2026

For 21 years, Owens Community College has allowed us to serve their callers. We salute them with April's On Hold Marketing of the Month: https://tinyurl.com/3k2y85mz

We like to lead, not follow, but we couldn't resist jumping on the current . If you look closely at the pics, you may b...
03/25/2026

We like to lead, not follow, but we couldn't resist jumping on the current . If you look closely at the pics, you may be able to tell that our team members have something in common - a deep desire to improve the caller experience.

Today - March 18th - is National Sloppy Joe Day! This annual celebration means a lot to us because 1) we love sloppy joe...
03/18/2026

Today - March 18th - is National Sloppy Joe Day! This annual celebration means a lot to us because 1) we love sloppy joes, 2) we've baked our own brand of sloppy joe buns in the basement since the late 1950s and 3) we actually know a guy named Joe who's as sloppy as they come.

There were fisticuffs, a food fight and a small fire, but we scored five ADDY Awards at last night's ceremony. Listen to...
03/03/2026

There were fisticuffs, a food fight and a small fire, but we scored five ADDY Awards at last night's ceremony. Listen to the winning radio campaign and Humor On Hold here: https://tinyurl.com/2s3zryf3

03/02/2026

AUDIO: Enjoy this Humor On Hold production we created for AccuShred, LLC...or else. It's the On Hold Marketing of the Month for March. Details here: https://tinyurl.com/h2sydsv3

New research shows that eating giant turkey legs while on the phone may be alienating callers more than you realize. D...
02/26/2026

New research shows that eating giant turkey legs while on the phone may be alienating callers more than you realize. Details: https://tinyurl.com/bdjrb9an

Address

1600 Madison Avenue
Toledo, OH
43604

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+14194729000

Website

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