04/08/2020
This has been a challenging and unprecedented time for us all. We hope you remain well and are staying safe! Alliance Design has been taking every step possible—in accordance with government guidelines—to keep our employees safe and our customers satisfied as we continue to work through our “at-home” operations.
We also understand how challenging it is to market your business at this time - so we are offering a 20% discount on all new projects.**
We have been receiving some questions and thought we’d share our answers in case you wondered the same. Thank you for your patience and understanding as we will continue to work to support you and your business in this new and continuously changing time.
Stay healthy and safe!
The Team at Alliance Design
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Frequently Asked Questions
📍Are you accepting orders?
Yes, our staff are working remotely and our supportive print and promotional suppliers are up and running too.
📍 What should I do if I need to order a reprint?
Simply email or call us and let us know what you need. We have full access to our file archives and will be able to pull the creative for your project and send it off to be reprinted.
📍 What if I'd like to start a new project while under these “stay-at-home” orders?
Feel free to contact our staff members directly by email, especially if you are used to working with someone on your company’s projects. Or, call us and we will help get you started right away.
📍 How can I contact you with questions about an order?
Please call our usual office number 973-904-1900, Monday through Friday, 9am to 5pm EST. You can also email us.
📍 Are Local Delivery & Pick Up still available?
At this time we are primarily shipping jobs to your location of choice via UPS*. We believe this is the safest way to get you what you need in a timely and safe manner for all of us.
*As of March 24, 2020, UPS has updated their service guarantee. You will still receive your order, but it’s not guaranteed to be delivered within the shipping time frame you selected. For more information, please visit the UPS website.
**Maximum savings of $1000. New projects only.