10/22/2021
Amergent is inviting you to apply for the position of Database Account Manager. Based in Peabody, Massachusetts, Amergent has more than 40 years of direct-marketing experience delivering forward-thinking strategies that help our clients change lives and improve our world. We are a Moore company, one of more than 35 businesses that work together to help their clients fulfill their missions. Moore supports clients in the nonprofit, association, commercial and government sectors.
About the Position:
The Database Account Manager works as a team lead in the Database Account Management department. The Database Account Manager provides direct end-user support to our Portfolio clients and assists in file generation and analysis in support of our clients’ fundraising efforts.
Daily/direct client contact
Assists in the data extraction and data preparation for client fundraising campaigns, including data enhancement and audience segmentation
Perform quality control and data integrity checks on all outputs
Assist in designing Report Layouts and formats, enhance existing reports
Lead and set agenda for client conference calls
Maintain and enhance workflow documentation
Manage workflow to meet deadlines
Lead client training sessions
Assist in software testing
Perform other duties as needed
About You:
Experience is essential, but just as vital is a willingness to learn and having a passion about your work.
You are an effective communicator, both verbally and in writing
You have the ability to prioritize and multi-task project schedules
You exhibit meticulous attention to detail
You possess good technical skills and aptitude. Requires initiative, flexibility and professional skills in collaborating with Management Staff. Must be able to function effectively in a fast-paced environment.
Education and Experience:
Individuals who are highly successful in this position generally have some combination of the following education and experience.
A Bachelor’s degree required
5+ years of Non-Profit experience required
Strong knowledge of one of the following required;
software, SQL, Microsoft Report Builder
Occasional travel required
Benefits: We offer Health, Dental and Vision Insurance, Life Insurance, Long Term and Short-Term Disability Insurance, Paid Holidays, Paid Time Off to our employees.
To express your interest in this opportunity, provide a resume, cover letter, and salary requirements to: [email protected]
Amergent is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to s*x, gender identity, s*xual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
