ABOUT US
Online printing with a human touch. There are about 400 of us working around the clock and around the globe, earning the trust of thousands of design and marketing professionals for more than 18 years. We still review every file by hand and trained eye to ensure the highest quality and no surprises. PRINTING IS IN OUR DNA
Our founder started a copy and print shop in 1995. After many years
, he opened Digital Room Inc., a print service bureau in West Los Angeles offering prepress services to printers like film for plates. DRI gradually began offering more products and services to its printing clients. CUSTOMER BEGINS WITH "CUSTOM"
To meet the growing needs of our customers, DRI began to offer custom print services. Early on, we realized that many customers had similar "custom" requests, so we created standard sizes and templates and put them online at a lower cost than traditional printing. For those who needed customization beyond our highly-flexible standard options, we created Custom Product Builder, an online tool that allows customers to pick custom sizes and finishes for many of our products. And for clients who just have to be completely unique, they can request a custom quote online or call one of our customization specialists for consultation. CLICKS AND BRICKS, AND MORE CLICKS
Our clicks and bricks approach took off. DRI continued expanding its products, services and equipment to now include three 40” presses, two digital presses, high speed die-cutting and folding equipment, stitchers and other bindery equipment. We have a broad selection of products growing each day. More importantly, DRI built its own large pre-press and customer service team with a different approach than most printers. WE'VE GOT YOUR BACK…AND YOUR FRONT, AND YOUR BLEED, AND YOUR FONT, ETC. We’re different than most printers when it comes to watching your back and watching your whole job. Many printers print exactly what you send and it’s up to you to make sure all technical aspects are correct. We have the best technology but still open and review every file by trained hands and eyes to make sure your job will turn out the best it can. While we can’t guarantee we will catch everything, we fix what we can, and what we catch but can’t fix, we bring to your attention. And we do guarantee 100% satisfaction. CUSTOMERS LIKE WHAT WE DO AND KEEP COMING BACK FOR MORE! Nearly two thirds of our business is repeat business. Customers appreciate our on-time delivery rate of nearly 100% for the thousands of orders we ship every week and they like being able to call, click or chat 24 hours a day, 7 days a week.
