North Coast Communications

02/02/2026

Wheels up for the B5+1 Forum in Bishkek! ✈️

Headed to to engage with business leaders and policymakers.

The relationship between the U.S. and the nations of has entered a new phase, and the private sector has a massive role to play.

From and energy security to digital trade, tourism, and transport logistics, the engagement is real. I’m looking forward to seeing bankable industry and PPP plans that turn policy into action.

If you are in for the B5+1, I welcome meetings and conversations that bridge economic ambitions and audiences in and Central Asia. Happy to connect!

🇺🇸 🇰🇿 🇰🇬 🇹🇯 🇹🇲 🇺🇿

01/15/2026

“Diplomacy does not need to be confined to high-level summits between heads of State.”

So said Christopher Preble, Director, Reimagining US Grand Strategy, at the conclusion of Player-to-People Diplomacy, a Stimson Center event exploring how American athletes – and NFL players in particular – can act as informal U.S. envoys and affect foreign perceptions of the United States.

It was a timely discussion. Sports diplomacy, and cultural diplomacy more broadly, is increasingly salient as traditional tools of U.S. international engagement face political and structural constraints. The 2026 FIFA World Cup, co-hosted by the United States, and the 2028 present high-visibility opportunities to engage global audiences beyond formal diplomatic channels.

The panel underscored how culture and competition often reach foreign publics faster and more credibly than policy pronouncements alone, creating meaningful opportunities for U.S. engagement abroad. Speakers included Don Davis (NFLPA), Troy Vincent (NFL), Evan Cooper (Stimson), moderated by Lindsay Sarah Krasnoff (NYU).

At North Coast Communications, we pay close attention to how influence travels and how institutions can engage global audiences through culture, narrative, and trust in Washington and abroad.

12/19/2025

AI is changing how emails are read — and sometimes rewriting the message before a human ever sees it.

In this piece for PR Daily, we break down how AI-generated email summaries work, why message fidelity is at risk, and what communicators can do now to adapt.

How to design messages for both human and artificial readers.

11/18/2025

A new study by the strategic communications consultancy North Coast Communications examines how Apple’s Mail App Summarize tool responds to controlled variations in email content.

11/18/2025

AI summaries are changing how messages are displayed in email.

North Coast Communications’ new study examines how Apple Intelligence summarizes email content and how communicators can protect message fidelity across platforms.

Read the full post on our website: https://northcoastcomms.com/ai-email-summarization-what-it-means-for-communicators/

10/03/2025

Our forthcoming study will provide an early look at how Apple’s AI email summaries behave and which content factors appear to influence them.

Society has a stake in understanding how it communicates with its members. Government has a stake in how it communicates with its citizens. Business has a stake in how it communicates with its customers, employees, suppliers, and shareholders.

North Coast Communications has a direct stake in understanding how the production, transmission, and consumption of communications affects the messages they carry.

Increasingly, those messages are parsed, processed, and condensed before the intended audience even sees them – not by human editors, but by artificial intelligence. Google, Microsoft, and Apple’s AI-powered email summaries are some of the first mainstream examples of this shift.

Apple Intelligence, for instance, presents recipients with an AI-generated digest of an email’s content, potentially affecting message fidelity and influencing what users may choose to open, read, and act upon.

This signals a broader change: in coming years, summarized communications will be common across digital channels, from inboxes and messaging platforms to enterprise tools.

Our research looks at Apple’s AI email summaries and tests content manipulations to see how they influence summary outputs. We uncover email practices that can help organizations design email communications for AI-mediated summarization.

We look forward to sharing this research with my communications colleagues and network. Its working title is “AI Email Summarization Using Apple Intelligence: Public Policy Implications.”

Reach out if you’re interested in reviewing in advance or receiving a copy upon publication.

07/09/2025

NORTH COAST COMMUNICATIONS OPENS ASIA OFFICE

Firm to deliver strategic marketing, communications, and public affairs expertise across Asia with new hub in Manila.

Jul 9, 2025 – MANILA – North Coast Communications LLC has opened a new Asia Office to provide regionally grounded support, localized insight, and global coordination across the company’s full suite of strategic communications, public affairs, and media services.

North Coast Communications’ Asia Office, located in Manila, Philippines, specializes in serving government entities, technology companies, businesses, corporate clients, non-profits, non-governmental organizations, and corporate executives throughout the region and offers the same capabilities available through the company’s Washington, D.C. headquarters, including:

- tailored support for strategic communications;
- public affairs and stakeholder engagement;
- media relations and messaging;
- digital marketing and social media;
- event production and outreach; and
- copywriting and editorial strategy.

Leading the Asia office is Senior Advisor J. Andrew Scott, who brings more than two decades of creative, marketing, operational, and communications experience to the role. Mr. Scott has lived and worked across China, Vietnam, Laos, Cambodia, Mongolia, Philippines, and the broader Asia-Pacific region and he offers valuable cultural context and practical expertise for clients operating in complex international environments.

“I look forward to enhancing North Coast Communications’ strategic initiatives,” said Mr. Scott. “The Asia Office will not only support regional ex*****on, but also provide essential guidance on strategy and implementation for cross-border and in-region initiatives. As North Coast Communications continues to grow in response to market demand and regional opportunity, future expansion may include increased services, staff, and geographic coverage.”

“This extension allows North Coast Communications to bring its full-service communications solutions to clients and global organizations operating in Asia,” said NCC Founder and President David N. Silverman. “The office combines local cultural insight with international experience to deliver high-impact results tailored to regional dynamics, allowing us to deliver culturally informed, globally aligned, and locally executed communications strategies.”

ABOUT
North Coast Communications LLC partners with organizations to plan, develop, and implement strategic communications, public affairs, and public relations initiatives. Blending the scale of a full-service agency with the personalization of a consultancy, NCC delivers tailored solutions from its Washington, D.C. headquarters and Asia Office in Manila. Our work combines strategic communications insights with modern media ex*****on to help clients achieve meaningful results.

06/26/2025

We’re excited to introduce Anna Edwards, North Coast Communications’ 2025 Communications Fellow.

Anna is an incoming senior at The George Washington University, where she is studying political science and journalism & mass communication with a minor in history. Originally from Syracuse, NY, she brings a strong background in political communications and journalism to our team.

Over the summer, Anna will contribute to client work and grow her skills in public relations, content creation, digital strategy, and outreach, all while learning from communications professionals in a fast-paced agency environment.

Anna joins us with experience from The New York Press Association, Senator Chuck Schumer’s press team, Senator Kirsten Gillibrand’s legislative office, and her local news outlet in Syracuse, Eagle News.

“I’m thrilled to be joining the North Coast Communications team and learning from experts in strategic communications. This fellowship is a great opportunity to deepen my experience in public relations, content creation, and digital strategy.”-Anna Edwards

We are excited to have Anna on our team!

Learn more about our internship program and work at: www.northcoastcomms.com

06/25/2025

Today’s global challenges are testing the strength of institutions, the resilience of societies, and threatening freedom of all forms.

The ’s 2025 Freedom and Prosperity Indexes offer urgent new data on trends in political freedom, economic freedom, rule of law, and prosperity across 164 countries.

The findings are unsurprising: democratic institutions and societal prosperity remain under threat in countries around the world.

The good news: democratizing countries see an average 8.8 percent increase in GDP per capita over 20 years compared to autocratic peers. Consider The Baltic States, which serve as a paragon of this finding, juxtaposed with Belarus, which serves diametrically.

North Coast Communications attended today’s launch event, which convened impact investors, government officials, foundation leaders, and private sector representatives for a timely discussion on the state of democratization and development.

As a public affairs and strategic communications firm in Washington, DC, we support organizations supporting transparency, accountability, and public trust in governance.

(Pictured: Nina Dannaoui-Johnson, Deputy Director, Atlantic Council Freedom and Prosperity Center)

12/12/2024

📢 Yesterday at “America’s Ground Game: How USAID is Changing and Why It Matters,” hosted by the Center for Global Development (CGD), USAID - US Agency for International Development Administrator Ambassador Samantha Powerr discussed the evolving role of USAID in addressing today’s global challenges—especially those presented by Russia and China.

Events like this one underscore the critical role strategic communication plays in fostering collaboration across governments, businesses, and communities to tackle global issues.

North Coast Communications specializes in translating complex public affairs initiatives into compelling narratives and advocacy action.

12/04/2024

Non-profit Pros, if your was giving...chaos, then it might be time to revisit your communications strategy.

For 2025, imagine this instead:

📧 Email lists segmented and ready to send.
🗓 Social media creative scheduled weeks in advance.
🎯 Metrics and performance data to see what is working.
📖 Consistent messaging and storytelling that get attention.

North Coast Communications helps nonprofits plan, execute, and assess their outreach, PR, and stakeholder engagement programs.

Make next year better.

08/22/2024

We're thrilled to announce that North Coast Communications is now a Certified Business Enterprise (CBE) in Washington, DC! 🎉 This certification is a big step forward for us, allowing us to deepen our commitment to the local community and unlock new opportunities for growth through government contracts and local collaborations. Thank you to everyone who has supported us on this journey—we’re excited about what’s ahead! 🌟