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Monday 7am - 6pm Tuesday 7am - 6pm Wednesday 7am - 6pm Thursday 7am - 6pm Friday 7am - 6pm

Merchant Centric

Name: Merchant Centric
Address: 31365 Oak Crest Drive Ste 100, Westlake Village, CA, 91361, US
Telephone: +18188891688
Price range: $

We increase revenue for businesses by enhancing customer engagement, and by turning consumer feedback into insight and actionable intelligence.

Merchant Centric is a technology and marketing provider that serves franchises, chains and corporations by empowering chief level executives with insights that drive revenue. With the use of proprietary data and technology, combined with data analytics and intelligence, Merchant Centric offers customized DAaaS (Data Analytics as a Service) and SaaS (Software as a Service) solutions. These solution

s identify what strategies and actions will increase revenue, as well as, provide an enterprise-class platform to implement and monitor those actions. Merchant Centric also helps companies increase revenue by providing full-service marketing solutions that strengthen and defend brands at the location level. Services include business listing optimization, competitive intelligence and online reputation management.

10/31/2022

In honor of Halloween, want to know something spooky? There are now more ways than ever for scammers to attack your brand’s online reputation. Are you vulnerable to such attacks?

Learn how to prevent and protect your brand from attacks by reading our feature in online: https://www.inc.com/tim-crino/fake-google-amazon-reviews-scam-targets-small-businesses.html

10/24/2022

Looking to protect your brand against scams and suspicious reviews? Read our latest blog post, Eight Tips to Protect Your Brand’s Online Reputation, to learn about our best practices for protecting your location pages from malicious activity.

https://www.merchantcentric.com/blog/eight-tips-to-protect-your-brands-online-reputation/

10/21/2022

Merchant Centric is proud to replace data-induced headaches with clear, constant peace of mine. Thank you, Janis, for your kind review!

10/17/2022

Online schemers are getting wiser and trickier to handle. Do you know what to do if your brand falls prey to an attack? To stay ahead of scammers, we've outlined eight ways your brand can take control of the battle before it begins.

Read the blog post here: https://www.merchantcentric.com/blog/eight-tips-to-protect-your-brands-online-reputation/

10/12/2022

The 2022 Fast Casual Executive Summit in Indianapolis was a fantastic event. We were grateful to host a Brain Exchange session while seeing new and familiar faces.

Next is the Restaurant Finance & Development Conference in Las Vegas (Nov 14-16). We hope you can join us!

10/10/2022

Today's the day! We're excited to be at the Executive Summit this year. Join us at 3 p.m. for our Brain Exchange as we discuss how fast casual brands can use guest feedback to drive sales.

You won’t want to miss it!

10/07/2022

Our 2021 National Restaurant Report identified a steady increase in food-related complaints between January 2021 and October 2021, primarily driven by an increase in complaints for Quality/Flavor, while praise remained relatively unchanged. This may indicate that some restaurants have figured out how to maintain Food Quality/Flavor during these challenging circumstances, and other have not or are inconsistent.

Download the 2021 report for the full breakdown and more industry insights: https://pages.merchantcentric.com/report/national-restaurant-data-report/home

10/06/2022

We hope you can join us at the 2022 Executive Summit in Indianapolis on October 9-11! Register for our Brain Exchange, "Using Guest Data to Drive Sales," on the 10th and learn how to turn guest feedback into actionable insights. See you there!

10/04/2022

Monitoring your brand’s online engagement is more important than ever, especially because the ways brands are coming under attack are increasing. Merchant Centric can help protect your brand from malicious attacks from scammers, disgruntled employees or upset customers, as well from unfortunate circumstances.

To see our best practices, check out our feature in Inc. Magazine: https://www.inc.com/tim-crino/fake-google-amazon-reviews-scam-targets-small-businesses.html

10/03/2022

With online engagement increasing, maintaining your brand's relationship with guests can be challenging. Thankfully, the STARS platform makes authentic engagements easier than ever.

Learn more about how STARS can benefit your online engagement: https://www.merchantcentric.com/stars-platform/

09/30/2022

You know guest feedback is important to your business, and turning it into actionable insights can increase sales. With Merchant Centric you can combine guest reviews with transaction data at the location level to identify which issues are impacting sales.

Learn more: www.merchantcentric.com/insights

09/28/2022

Our real-time insights make tough decisions clearer and simpler for many brands. Shannon Gewinner, a CEO Consultant at Eggs Up Grill, shares how Merchant Centric provides well-versed technology and is a pleasure to work with.

To learn more about how to turn guest feedback into actionable insights, check here: https://bit.ly/3c7PN3l

Address

31365 Oak Crest Drive Ste 100
Westlake Village, CA
91361

Opening Hours

Monday	7am - 6pm
Tuesday	7am - 6pm
Wednesday	7am - 6pm
Thursday	7am - 6pm
Friday	7am - 6pm

Telephone

+18188891688

Website

http://www.merchantcentric.com/

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