Quarta-Rad, Inc

Quarta-Rad, Inc 30 years of experience in developing radiation detection technology for consumers and government age FAQ
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Frequently Asked Questions

1. Shipping. b.

How long does it take? Short answer: usually within 3-5 business days within the continental United States. The more thorough answer: generally, all products are shipped within 2 business days. All exceptions are either specifically stated in product details (please check your order/invoice email) or are communicated to to the customer prior to shipment. We constantly try to find a balance between

Shipping Costs and Speed/Reliability of Delivery. For shipments within continental US, we often use UPS Ground or USPS Priority delivery options. All shipments from outside USA use a priority dispatch service (depending on point of origin) with Tracking Number. We are just as interested in getting your order to you, as you are eager to receive it.

2. What is the country of origin for RADEX devices? All RADEX devices are manufactured in Russia by Quarta-Rad Ltd., a design and manufacturing firm based in Moscow, Russia. For more details, please see the manufacturer's site http://www.quarta-rad.ru

3. What is your affiliation with Quarta-Rad Ltd.? We are an approved distributor of Quarta-Rad (RADEX, SINMOR) products in Europe, Asia and North America.

4. What Product Warranty is provided for RADEX/SIRAD devices? All RADEX devices come with Manufacturer`s Warranty (6 months or 1 year depending on product, see your invoice for more details). However, please be aware that the fulfillment of this warranty is the responsibility of the seller. As a valid distributor of RADEX devices, we are responsible for repair/replacement. If your device is malfunctioning or is broken, please contact us with Purchase Order Number, device Serial Number and a brief description of the problem. (additional FAQ - "Warranty Support flow" provided below) Note: Damage to device due to fall, dropping of device, tampering of device, immersion in liquids, and damage to LCD screen are not covered by the warranty.

5. Warranty Coverage, Exchange, Returns
If your device is damaged during order fulfillment or breaks while the Manufacturer's Warranty period is in effect -- we will repair or replace it with the same model free of charge.

6. Can I return a device if I am not happy with it? All sales are final. Returns due to a valid defect will be exchanged in accordance to the Manufacturer's Warranty. We do not have a "No Risk - Return" policy.

7. Warranty Support flow - How to Start the process
Step-1: Send us an email: [email protected] include the following:

Model Number
Order Number/Date of Purchase
Description of the Problem
Step-2: We will review the information you sent and provide you with a Support Center shipping address and a valid Return Authorization Number (RMA #). Please be aware that:
a. Packages without the RMA # will NOT be accepted. Shipping costs to the Support Center are to be paid for by the customer. Step-3: Upon receipt we will confirm the problem and attempt to repair the device or locate a replacement. Your repaired item (or a new item) will be shipped to you at no cost. Please allow 3-5 weeks for this process (we will strive to complete it as soon as practical).

8. Exceptions to Return Process
We evaluate all exceptions to the normal return process on a case-by-case basis. Please be aware that if an exception is granted, you will be charged a Restocking Fee (usually a minimum of 25-40% of the Item`s Original Price, depending on product).

9. Additional Questions
If you do not see an answer to your question above, feel free to write to us with your specific question. Our primary Customer Service contact:
Our corporate office number: (201) 877-2002

10/01/2022

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A power surge caused a huge explosion at the nuclear plant in Chernobyl, causing the roof of reactor 4 to be blown off i...
09/28/2022

A power surge caused a huge explosion at the nuclear plant in Chernobyl, causing the roof of reactor 4 to be blown off in the early hours of 26 April 1986. Large quantities of radiation were released into the surrounding area, and indeed over much of Europe.

The sheer quantity of radioactive material released into the environment, and remaining in the reactor, make Chernobyl a highly dangerous environment.
To keep yourself updated about the level of radiation around you, you must have a pocket Geiger counter.
Keep your FAMILY SAFE!
Checkout our smallest Geiger counter "RADEX ONE Personal RAD Safety, High Sensitivity Compact Personal Dosimeter, Geiger Counter, Radiation detector w/ Software"
https://www.facebook.com/commerce/products/radex-one-personal-rad-safety-high-sensitivity-compact-personal-dosimeter-geiger-counter-radiation-detector-w-software/5291614890886566/?ref=mini_shop_storefront&referral_code=mini_shop_page_shop_tab_cta

Unfortunately, it is impossible to protect oneself from the effects of radiation on our planet. Harmless at first sight,...
09/23/2022

Unfortunately, it is impossible to protect oneself from the effects of radiation on our planet. Harmless at first sight, a children's toy or a nearby building can be a source of radiation. However, it is possible to protect yourself from these temporary sources of radiation.
Thus, a certain dose of radiation is emitted by the majority of objects and substances. The size of this dose of radiation is another matter.
Is it dangerous or not?
It is possible to estimate the danger of the radiation emitted by any substance using a dosimeter! Save yourself and your family from this invisible enemy!

RADEX ONE Personal RAD Safety "Outdoor Edition" High Sensitivity Compact Personal Dosimeter, Geiger Counter, Nuclear Radiation Detector w/Software
About the product:
Gamma, Beta and X-rays radiation detector, geiger counter (SBM-20-1 Geiger-Muller)
10 sec. measurement cycle. Quickest Geiger counter out there!
USB to PC: Data Recording / Charting Software (download for Windows only)
Very sensitive geiger counter. Detection range: 0.05~999.0 mcSv/hr
Easy to operate. Very accurate. Newest geiger counter from Radex

The Chernobyl exclusion zone is still considered by Ukrainian authorities to be dangerous. Entering the disaster site wi...
09/23/2022

The Chernobyl exclusion zone is still considered by Ukrainian authorities to be dangerous. Entering the disaster site without permission is a crime under Ukrainian law.

Unprotected Russian soldiers disturbed radioactive dust in Chernobyl's 'Red Forest', workers say.

https://www.reuters.com/world/europe/unprotected-russian-soldiers-disturbed-radioactive-dust-chernobyls-red-forest-2022-03-28/ #:~:text=The%20Chernobyl%20exclusion%20zone%20is,a%20crime%20under%20Ukrainian%20law.

Russian soldiers who seized the site of the Chernobyl nuclear disaster drove their armoured vehicles without radiation protection through a highly toxic zone called the "Red Forest", kicking up clouds of radioactive dust, workers at the site said.

SAFETY LEVELBackground radiation is classified as either natural or man-made. It is nearly impossible to completely avoi...
09/19/2022

SAFETY LEVEL

Background radiation is classified as either natural or man-made. It is nearly impossible to completely avoid the natural radiation on our planet, simply because its source is the Sun and the subsurface radon gas. Practically speaking, this type of radiation does not have negative effects on the human body nor on animals. In space though or even at an altitude of 10,000 feet aboard a commercial airliner, the solar radiation may pose a serious concern. All the meanwhile, ionized radiation and human beings remain in constant contact.

The media is constantly telling us that exposure to radiation leads to gene mutations. Some scientists consider radiation the main cause of mutations, while others argue that the genes transformation is not linked to ionized radiation. In any case, the issue of radiation mutagenic effect is still open, meanwhile there are a lot of evidence that radiation causes infertility.
The problem of being aware of radiation levels is very much relevant in our time. It is highly unlikely that there is anyone out there willing to experiment with adverse effect of radiation on themselves. Take care of your safety and wellbeing of your family by getting a reliable dosimeter.
Make investment in secure future! http://bit.ly/2zKR0s4

HUMAN BODY AND RADIATIONThe effect of ionizing radiation on the human or animal body can be of two types: internal or ex...
09/19/2022

HUMAN BODY AND RADIATION

The effect of ionizing radiation on the human or animal body can be of two types: internal or external. Neither one of these are healthy.

With man-made radiation sources, the situation becomes ambiguous. In some industries and mining fields, workers wear special clothing protective against radiation. The level of radiation background at such locations can be much higher than the permissible norm.

There are numerous ailments that arise because of irradiation, ie: leukemia, radiation sickness with all the ensuing consequences, all kinds of tumors, cataracts, infections, infertility, etc. And in the case of intense exposure, radiation can cause burns! Approximate results of the radiation effects at different doses are:

- effective radiation dose received: 1 Sievert (Sv.) – blood composition deteriorates;
- effective radiation dose received: 2-5 Sv. – baldness and fainting (radiation sickness) progress;
- effective radiation dose received: 3 Sv. – about 50 percent of people die within one month.

Why risk and check the possible consequences of radiation? Isn't it easier to protect yourself and your family properly and as soon as possible?
Get a dosimeter a peace of mind too! http://bit.ly/2m86Jwb

"SOURCES OF DESTRUCTION"Unfortunately, it is impossible to protect oneself from the effects of radiation on our planet. ...
09/16/2022

"SOURCES OF DESTRUCTION"

Unfortunately, it is impossible to protect oneself from the effects of radiation on our planet. Harmless at first sight, a children's toy or a nearby building can be a source of radiation. However, it is possible to protect yourself from these temporary sources of radiation.

It should be noted that practically any building creates a radiation background. Old buildings usually have a higher level of radiation. It is important to take this fact into account when measuring the radiation level in a building. A radon monitor will help you measure the level of radon http://bit.ly/2zvVkt4

Often, the most dangerous source of radiation is food. Nobody can be sure of the quality of produce from a supermarket. It can store radioactive isotopes in its structure and pose a serious threat to human health. Food that has been damaged by radiation has a strong effect on the body.

Thus, a certain dose of radiation is emitted by the majority of objects and substances. The size of this dose of radiation is another matter.
Is it dangerous or not?
It is possible to estimate the danger of the radiation emitted by any substance using a dosimeter! http://bit.ly/2yllD3L Save yourself and your family from this invisible enemy!

A LIFE-SAVING DEVICENobody is insured against the harmful effects of radiation. Unfortunately, any object around us can ...
09/11/2022

A LIFE-SAVING DEVICE

Nobody is insured against the harmful effects of radiation. Unfortunately, any object around us can be a source of deadly radiation: money, tools, building materials, clothes, furniture, means of transport, soil, water, etc. However, people today do not pay due attention to radiation safety, and this poses a mortal risk.

Special equipment is used to determine the level of radiation and radioactivity: the dosimeter (radiometer). It works by recording and counting the number of radiation particles by means of a Geiger-Müller counter. Dosimeters can be divided into professional units and those for personal use. The differences between them relate to measurement range and measurement error.

Professional dosimeters are intended for use in manufacturing, on nuclear submarines and in other, similar places where there is a risk of receiving a high dose of radiation (because professional dosimeters generally have a wider measurement range).

A personal dosimeter has small dimensions and low weight. It runs, as a rule, on accumulators or batteries. You can take personal dosimeter anywhere – on a mushroom-hunting trip to the woods, for example, or even to the supermarket.

Nowadays, anyone can buy a dosimeter. Not so long ago, dosimeters were available only to special services, their high cost and bulky dimensions made them difficult to use for the general public. Modern achievements in electronics have brought down the size of personal dosimeters and made them more affordable in price. These updated devices have rapidly gained recognition worldwide and are the only effective solution for measuring ionizing radiation dosage today.

Nowadays, dosimeters are widely used by engineers in the field, antique collectors, physics students, survivalists, post-radiation treatment patients and their pets, and just curious folks.

Make an investment in a safe future and buy a dosimeter today! http://bit.ly/2ybkJH9

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DOES INDIFFERENCE KILL?To feel safe is a basic need for everybody, but how can anyone be sure that they are really safe?...
09/08/2022

DOES INDIFFERENCE KILL?

To feel safe is a basic need for everybody, but how can anyone be sure that they are really safe? What if you have a real reason to be afraid? You can be afraid of something invisible but truly dangerous. Radiation is one such invisible enemy. To make life feel safer, we need to know everything about our invisible enemy. Today, our team will acquaint you with the different types of radiation and radioactivity.
The most harmful to health and safety is ionizing radiation. This term describes types of radiation capable of causing substantial ionization within their zone of influence. In particular, ionizing radiation causes the formation of free radicals in living cells. The accumulation of free radicals can lead to the destruction of proteins, regeneration of cells or even the death of the organism. This, in turn, can cause the death of macro organisms (animals, plants, humans). This is why the term ‘radiation refers to ionizing radiation in most cases.
Ionizing radiation will exist in a free space until it is no longer absorbed by any object (substance). Therefore, radioactivity is the ability of substances or objects to emit ionizing radiation–that is, to be a radiation source. Depending on the characteristics of an object and its origin, radiation can be described as either natural radioactivity or artificial radioactivity.
Natural radioactivity is accompanied by spontaneous disintegration of substances’ atomic nuclei in nature, and is a characteristic of elements with high atomic weight (atomic number greater than 82) in Mendeleev's periodic table.
Artificial radioactivity is intentionally created by means of various nuclear reactions. Also, it is worth mentioning induced radioactivity: when some substance, an object or even an organism, after being subjected to strong ionizing radiation, becomes a source of dangerous radiation due to the destabilization of its atomic nuclei.
Powerful radiation sources, such as radioactive materials or objects, can be life threatening. Apart from anything else, radiation is invisible without special devices, making it more frightening.
The Geiger Counter is a faithful assistant on the path to a safer life. It will help to measure the level of radiation and minimize time spent in dangerous areas near radiation source. The Geiger Counter is easy to use, too.

Feel free to click the link and get to know our Geiger Counters http://bit.ly/2wonwey
Invest in a safe future!
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Address

1201 N Orange Street #700 Wilmington, DE, US
Wilmington, DE
19801

Opening Hours

Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm

Telephone

+12018772002

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