05/12/2026
Most law firms skip a critical step when implementing AI.
They jump straight to the toolโChatGPT, Claude, Geminiโand wonder why the outputs are generic.
The firms winning with AI start with design, not tools.
Before picking a platform, they map out:
What problem are we solving?
What's a good output look like?
How do we verify it works?
Then they pick one small task to automate. Not the whole firm. One workflow.
Deposition summaries. Intake processing. Document review.
They nail that. Measure the results. Then expand.
The biggest mistake? Trying to automate everything at once. You burn out the team and never see ROI.
Start small. Verify it works. Then scale.
That's the framework that actually works in law firms.
What's your first automation target?